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The 5 Best Auto Parts Shop in Portland

The 5 Best Auto Parts Shop in Portland

How We Picked the Best Auto Parts in Portland 

Reliability

Since shopping for auto parts might be intimidating for beginners, we chose auto parts shops that provide the right information on products consistently. 

Value for Money

Auto parts don’t always come cheap. For this, we weighed people’s experience and the store’s pricing, so that you know you can get your money’s worth. 

Range of Services

We also made sure to add shops that offer other services so that it could also possibly be your new one-stop shop for things car-related. 

1. O’Reilly Auto Parts

O'Reilly Auto Parts' Homepage
WEBSITEhttps://www.oreillyauto.com
ADDRESS30 SE Grand Ave, Portland, OR
CONTACT DETAILS+1 503-232-9145
OPERATING HOURSMonday – Saturday 7:30 AM – 8 PM
Sunday 8 AM – 7 PM 
Google reviews4.2/5
Yelp3.5/5
Total reviews4.8/5
Score consistency4.5/5
Reliability4.5/5
Value for Money4/5
Range of Services5/5

Pros

  • Free next-day delivery for orders $35 or more
  • Offers a lot of free in-store services

Cons

  • Some complaints about their customer service online

This store made it to our list of the best auto parts shops in Portland partly because of the free services they offer.

This includes battery testing, alternator & starter testing, check engine light testing, fluid & battery recycling, and wiper blade & bulb installation. 

It’s not just about the free services, though. A lot of customers who sent us messages loved how knowledgeable their team is and we think so too because they effortlessly answered all our inquiries.

It made shopping for auto parts a lot easier than we imagined. 

They even boast about their bilingual team members. We think this could be handy for non-native English speakers. 

Aside from that, we heard a lot of people mention how opting for this shop saved them a lot of their buck, which we believe is always a plus. 

Another thing we’d like to note is their free next-day delivery for orders $35 or more. We think there’s a certain number of people who buy auto parts for something urgent, so having this offer could come in handy. 

While there are a lot of advantages to choosing this store, we do think their customer service needs improvement because there were a few customers that expressed their complaints.

Experiences vary between customers, but this might be something to keep in mind. 

Putting everything into consideration, we’d think this store is worth checking out if you’re looking for an auto parts shop that could provide a lot of free services and expert opinions.

2. NAPA auto parts 

NAPA auto parts' Homepage
WEBSITEhttp://napaonline.com
ADDRESS730 SE 9th Ave, Portland OR
CONTACT DETAILS(503) 233-2533
OPERATING HOURSMonday – Friday 8:00 AM – 6:00 PM
Saturday 8:00 AM – 4:00 PM
Sunday 9:00 AM – 3:00 PM 
Google reviews4.3/5
Yelp4.5/5
Total reviews4.8/5
Score consistency4.5/5
Reliability5/5
Value For Money4/5
Range of Services4.5/5

Pros

  • Knowledgeable and helpful staff
  • Offers same-day delivery

Cons

  • Needs to expand their product line
  • Might be a pricier option

What we like the most about this shop is how helpful their staff is. Even though we had little to no knowledge about the things that we needed, they made up for it with their expertise and did so non-intrusively.

A lot of their customers seem to think so too. They mentioned that their staff seemed genuinely interested in their project and helped them the best they could, saying the experience was easy and quick.  

We think that this is important in making the customer’s shopping experience more hassle-free. When it comes to shopping for auto parts where a lot of jargon is expected, it could be daunting for those with no knowledge of the subject.  

Another advantage we could think of is they have a same-day delivery option as long as what you’re looking for is in stock. All you need to do is order online 2 hours before closing time to receive it the next day. 

What could be a disadvantage to this is their limited selections, but they do their best to check in with their other stores. They have 5 stores in Portland, so you might not need to drive far to avail of their services. 

We do also think that they’re pricier compared to their competitors. That’s probably their main disadvantage, though the service does make up for it.

3. AutoZone Auto Parts

AutoZone Auto Parts' Homepage
WEBSITEhttps://www.autozone.com/locations/or/portland/1710-se-82nd-ave.html?cmpid=LOC:US:EN:AD:NL:1000000:GEN:3704
ADDRESS1710 SE 82nd Ave, Portland, OR
CONTACT DETAILS+1 503-771-6844
OPERATING HOURSMonday – Saturday 7:30 AM – 9 PM
Sunday 8 AM – 8 PM 
Google reviews4/5
Yelp4/5
Total reviews5/5
Score consistency4/5
Reliability4.5/5
Value For Money4.5/5
Range of Services5/5

Pros

  • Closes late
  • Has several free services
  • Has a loan-tool-program

Cons

  • Several suggestions online about improving their customer service

One of the reasons they made it to our list of best auto parts in Portland is because we like how they close late compared to their other competitors. 

If there is any sort of car emergency at night, they are there to help until 9 PM from Mondays to Saturdays. They still close quite late on Sunday. 

Aside from that, they also have other free services available such as battery testing, battery charging, and oil recycling. 

They also offer a fix finder service that reads your warning light including the Check Engine, ABS, and maintenance light. 

Another advantage in choosing this shop is that they have a loan tool program provided that you give them a deposit. We love this because we think that purchasing a tool for one-time use can be a waste. 

We can imagine that this will save a lot of people their well-earned buck. 

It is worth noting that we’ve received several messages and read a few suggestions online about their customer service. We hope this can be improved soon because we do believe this shop is promising.  

Overall, we like the idea that there’s an auto parts shop you can go to late at night because we know a lot of us have dealt with car problems during those times. If you have the same sentiments, they might just be worth checking out.

4. Economy Auto Parts

Economy Auto Parts' Homepage
WEBSITEhttps://economyautopdx.com
ADDRESS6909 Northeast 47th Avenue Portland, OR,
CONTACT DETAILS503-282-9067
OPERATING HOURSMonday – Friday 8:30 AM – 5 PM
Google reviews4.3/5
Yelp3/5
Total reviews4/5
Score consistency4/5
Reliability5/5
Value For Money5/5
Range of Services4.5/5

Pros

  • Fair pricing
  • Friendly and knowledgeable team

Cons

  • Auto parts are not listed on their site

The first thing we love about this family-owned business is that they’ve been around since 1972, which we think is a great indicator that they’ve built their business based on their customers’ trust. 

They are also a lot cheaper compared to other shops as you can tell by the name, but we couldn’t help but still mention it.  

If you’re looking for a used car, this place can provide that too. All you need to do is give them a call if you need their assistance and expertise. 

A lot of their other customers praised how they’re easy to work with and we couldn’t help but agree! They were quite helpful with our concerns, so we want to highlight how knowledgeable their staff was. 

They seem like the team you can rely on for your car needs. 

While their work ethic is something to applaud, we do think that it’s kind of a hassle how you have to go through the process of contacting them first before finding out the available parts. 

We would appreciate it if there was an online catalog we can easily choose from, but we did receive quite a few messages saying that they were able to find what they need here. 

Nevertheless, we recommend this store to anyone who doesn’t want to spend too much but still wants to receive top-notch service.

5. Portland Import Auto Parts

Portland Import Auto Parts' Homepage
WEBSITEhttp://www.portlandimportautoparts.com 
ADDRESS13126 NE Whitaker Way, Portland, OR
CONTACT DETAILS+1 503-255-8735
OPERATING HOURSMonday – Friday 8 AM – 4:30 PM 
Google reviews4.3/5
Yelp4/5
Total reviews4.8/5
Score consistency4/5
Reliability4.5/5
Value For Money4/5
Range of Services5/5

Pros

  • Staff is easy to talk to 
  • Fast and reliable service

Cons

  • Some customers complained about the attitude of the staff

Several people commented about their fast replies, which we think is one of the ways to gauge how great one’s customer service is. 

This is one of the reasons why we wanted to include this on our list. 

You also don’t need to feel intimidated by buying auto parts here even if you don’t know anything about it because they were quite helpful. They made sure to explain everything in simple terms without dumbing it down. 

We always appreciate staff respecting us even though we don’t have a lot of knowledge on the matter. 

We also think they provide reasonable prices and a lot of people seem to say so too. They provide a $25 minimum charge on parts, which we think is important to note. 

Another person commented about how clean their store is and we agree. While spotless could be a bit of an oversell, it’s a lot cleaner than most auto parts shops one might go to in Portland.

Some people complained about their staff though, but this has to be confirmed because the shop replied saying there wasn’t anyone who matched the customer’s description. 

While this could also be an isolated case, this might be something worth considering before choosing where to go for your auto parts. 

Overall, we believe they are worth checking out especially if you’re not one to splurge when it comes to auto parts. 

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