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The 5 Best Auto Body Shops in Portland

The 5 Best Auto Body Shops in Portland

How we picked

Range of services

Based on the scope of services offered.

Quality of work

Based on parts and material quality, turnaround time, certified technicians, and warranty on parts and workmanship.

Reputation

Based on the years of experience and overall client satisfaction.

Rates

Based on the average rates per service. 

Customer service

Based on the shop’s communication and client assistance. 

Location and accessibility

Based on the shop’s schedule and accessibility. 

1. Mackin’s Hollywood Auto Body

Mackin's Hollywood Auto Body Homepage

Services: Auto painting, bumper & fender, dents, panel & frame 

Website: https://www.mackinsab.com/

Address: 3737 NE Broadway, Portland, OR 97232

Contact Details: +1 503-282-7277 | 1.800.653.0665

Operating Hours: Monday – Friday: 7:30 AM – 5:00 PM

Google Reviews4/5
Yelp4/5
Total reviews5/5
Score consistency4/5
Range of services 5/5
Quality of work 4/5
Parts and material quality5/5
Turnaround time4/5
Certified technicians5/5
Warranty5/5
Reputation4/5
Years of experience5/5
Client satisfaction4/5
Rates4/5
Customer service 4/5
Location and accessibility 5/5

Pros

  • Over 75 years experience in the business
  • Nine locations in the Portland area
  • Offers a wide range of auto body services
  • All body repairs come with a lifetime warranty 
  • Works with insurance companies
  • Works on most makes and models

Cons

  • Minor issues with customer service
  • Minor issues with scheduling of appointments and insurance assistance

If it’s the location we’re talking about, Mackin’s Hollywood Auto Body sure is a winner. For your information, they have a total of nine locations in Portland which all can give you free estimates on any auto body work you need.

Before anything else, we are really delighted with how long they have been in this business, which is over 75 years. And even though they operate under old-fashioned service, they can still deliver top-tier auto body repair with advanced technology.

Now, for their services, they’re mostly known in their area for fixing everything from minor dents and dings to larger issues. And since they have the resources and skills to work on most makes and models (based on their portfolio), it’s obviously a major plus on our part.

Auto painting with them, on the other hand, is also promising with the help of their meticulous process (from sanding to clear coat). While at the same time, you can also do modern bumper repairs, which can help avoid the replacement of parts.

When it comes to delivering customer service, there’s quite a downside to it, according to some of the feedback they receive. This includes a few minor inconsistencies with the scheduling of appointments and something regarding the insurance assistance they provide.

But if we’re being honest, this doesn’t have a major impact on our overall overview of them. In fact, we believe they can still deliver the highest level of quality auto body service in the Portland area as past clients say so.

2. ACP Auto Body Collision Repair – Portland

ACP Auto Body Collision Repair - Portland Homepage

Services: Auto body work, repair, painting

Website: https://www.acpautobody.net/

Address: 10033 E Burnside St, Portland, OR 97216

Contact Details: +1 503-255-0060

Operating Hours: Monday – Friday: 8:00 AM – 5:00 PM | Saturday: 9:00 AM – 2:00 PM

Google Reviews4/5
Yelp4/5
Total reviews5/5
Score consistency4/5
Range of services 5/5
Quality of work 5/5
Parts and material quality5/5
Turnaround time4/5
Certified technicians5/5
Warranty5/5
Reputation4/5
Years of experience4/5
Client satisfaction4/5
Rates4/5
Customer service 4/5
Location and accessibility 5/5

Pros

  • Uses quality materials from DuPont and 3M
  • Uses computerized paint mixing system for their auto body painting
  • Experienced repair technicians
  • Service all makes and models
  • Provides Portland towing services and loaner vehicles on some repairs
  • Written workmanship warranty available

Cons

  • Issues regarding charging too much
  • Do not warranty any rust related conditions
  • Slow turnaround times

From auto body work and repair to painting, you can have it all with ACP Auto Body Collision Repair – Portland. As a matter of fact, knowing that they have been doing this since 2003, reassured us of their experience.

On top of all of the services they provide, they create the right materials needed for their auto body works and repairs, which is the number one thing we look at. This includes the highest quality of DuPont and 3M paints, tools, and other products.

Their paint job is our favorite service simply because review shows that they’re great with color matching, thanks to the DuPont computerized paint mixing system they use. Plus, their cleanliness is said to be far superior to other paint shops. 

Speaking of the reviews, we are pleased to know that clients are most satisfied with the work of their repair technicians. Whether it’s larger dents or deep scratches, they can have it removed or repainted so that affirms their expertise. 

However, they also claim to charge too much for simple work (say a bullet hole repair with no electrical impact). Not only that, but basic bodywork often takes far longer compared to what’s naturally expected. 

For some good news, they happened to provide their clients a written warranty covering their workmanship on welding, all structural work, metal and plastic repairs, as well as paints. But, sad to say, they do not warranty any rust repairs or any rust-related conditions.

3. Fix Auto Portland

Fix Auto Portland Homepage

Services: Auto body shop and repair

Website: https://www.fixautousa.com/portland

Address: 1722 E Burnside St, Portland, OR 97214

Contact Details: +1 503-235-5671

Operating Hours: Monday – Friday: 8:00 AM – 5:00 PM

Google Reviews4/5
Yelp4/5
Total reviews5/5
Score consistency4/5
Range of services 4/5
Quality of work 5/5
Parts and material quality4/5
Turnaround time4/5
Certified technicians5/5
Warranty5/5
Reputation4/5
Years of experience4/5
Client satisfaction4/5
Rates4/5
Customer service 45
Location and accessibility 5/5

Pros

  • Wide range of auto body services
  • Specializes in collision repair
  • Repairs are verified by VeriFacts
  • Certified Gold Class by I-CAR
  • Insurance assistance
  • Offers contactless check-in experience
  • Online scheduling and easy estimates
  • Limited-lifetime warranty on all repairs

Cons

  • Minor inconsistencies in providing auto body parts
  • Issues with communications

If you’re looking for an auto body shop that specializes in collision repair, Fix Auto Portland is experienced for that. Although they shop across the USA, it’s a fact that their Portland location remains locally owned by the people you already know and trust.

Since they focus more on collision repair, we know how important it is for you to know that they take this seriously. Actually, we’re delighted that their repairs are verified by VeriFacts, a respected third party that ensures your vehicle is being repaired using the latest techniques.

We also find it fascinating that their Portland location is certified Gold Class by I-CAR, which only indicates that they perform safe and quality repairs. This also suggests that only experienced technicians will work on your vehicle.

Unfortunately, when it comes to providing auto body parts for replacement/repairs, sad to say they received unfavorable reviews. It’s also frustrating to know that they sometimes take weeks to inform their clients regarding it, which is a poor note on communications matters.

On the positive side, they’re able to work with your insurance company, giving you a hassle-free experience without unnecessary delays. After all, they are partnered and have connections with trusted insurance companies in the area.

Customers can also enjoy the contactless check-in experience they offer through their curbside concierge service. Just bear in mind that you need to inform them of your arrival (via call) and then they’ll come out and meet you at your car.

4. Comfort Auto & Body Repair

Comfort Auto & Body Repair Homepage

Services: Auto repair & maintenance, auto body & collision repair

Website: https://www.automotiverepairportland.com/

Address: 2653 NE Martin Luther King Jr Blvd, Portland, OR 97212

Contact Details: +1 503-287-3022

Operating Hours: Monday – Friday: 8:00 AM – 5:00 PM

Google Reviews4/5
Yelp4/5
Total reviews5/5
Score consistency5/5
Range of services 5/5
Quality of work 5/5
Parts and material quality5/5
Turnaround time4/5
Certified technicians5/5
Warranty4/5
Reputation4/5
Years of experience5/5
Client satisfaction4/5
Rates4/5
Customer service 5/5
Location and accessibility 4/5

Pros

  • Providing comprehensive car care for more than 20 years
  • Offers a wide range of auto body services/works
  • Works on a state of the art and equipped facility
  • Promising work on collision repairs
  • Arranges towing and secures car rental for their clients if needed
  • Insurance assistance available
  • Free estimate

Cons

  • Minor inconsistencies/missed diagnostics
  • Overcharging for an assessment
  • Warranty isn’t disclosed

For more than 20 years, Comfort Auto & Body Repair has been providing auto body services in Portland for all makes and models. Whether it is a collision repair or scheduled auto maintenance that you needed, we reckon they could be of great help.

First things first, they work on their services in this facility that is equipped with the latest diagnostic and repair equipment. This allows them, much to our expectations, to complete bumper-to-bumper service including engine problem-solving as well as brake repairs.

Just like most of the auto body shops we’ve gone to, the shop also offers collision repair from minor scratches, dings and dents to frame straightening & reconstruction. It’s a good thing to know that no matter what your issue is, their team can handle it.

It’s also quite reassuring knowing that they do arrange towing or even secure a car rental if their clients find it necessary. This definitely a plus point for their customer service, not to mention the insurance assistance they can deliver.

In spite of that, there are still a few minor inconsistencies and missed diagnostics under their service. That is surely forgivable given that it is impossible to reach perfection always, however, it’s their overcharging for just assessing an issue that definitely disappoints us.

Well, we do appreciate the free estimate you can get from them, which helps in easing the troubles, actually. Unfortunately, we haven’t heard of anything regarding the warranty they offer since they don’t disclose it publicly.

5. Professional Auto Body & Paint Inc

Professional Auto Body & Paint Inc Homepage

Services: Auto body shop (specializes in collision repair)

Website: https://propdx.net/

Address: 6380 NE Alberta St, Portland, OR 97218

Contact Details: +1 503-281-1103 | [email protected]

Operating Hours: Monday – Friday: 8:00 AM – 5:00 PM

Google Reviews5/5
Yelp5/5
Total reviews4/5
Score consistency5/5
Range of services 4/5
Quality of work 5/5
Parts and material quality5/5
Turnaround time4/5
Certified technicians5/5
Warranty4/5
Reputation4/5
Years of experience5/5
Client satisfaction5/5
Rates4/5
Customer service 4/5
Location and accessibility 5/5

Pros

  • Auto collision repair specialty shop with over 24 years of experience 
  • Accredited by obtaining insurance approved equipment, tools, and supplies
  • Uses high-quality paint and materials for their paint jobs
  • 100% workmanship guarantee 
  • Insurance claim assistance

Cons

  • Do not work on gray market, classic cars and certain cars 
  • Do not accept complete paint jobs

Professional Auto Body & Paint Inc is certified (locally) by acquiring tools, equipment, and supplies that have been recognized by the insurance industry. This, obviously, further demonstrates their commitment to the good service that we think you deserve.

To begin with, they specialize in auto collision repairs with the goal of bringing your vehicle back to its pre-loss condition. There’s just a tiny bit of a problem –  they don’t work on gray market, classic cars, and certain cars whose parts can’t be sourced.

On another sad news, they, unfortunately, do not accept complete paint jobs. Even though that’s the case, the great thing is, they certainly use high-quality paint and material, giving us an impression of a 100% guarantee on this service.

However, despite some of the minor drawbacks of their services, this doesn’t affect the hundreds of favorable feedback they receive. In fact, we are delighted to know that they have a solid 5-star review on both Google Reviews and Yelp.

We find the positive reviews they’ve been getting very surprising, to be honest, seeing that they hardly ever advertise. This, in our opinion, only reflects the kind of customer service they provide, which is something we want you to personally experience.

Finally, regardless of having one location in the Portland area, we see all the obvious reasons to count them on our list. For all we know, you can even get a personal experience with them rather than being treated as a number at a big box shop.

FAQs About Auto Body Shops in Portland

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