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Top 5 Property Management Companies in Portland

Top 5 Property Management Companies in Portland

How we picked

Major services

Based on common property management services including property inspections; tenant screening; rent collection; repair and maintenance; and accounting services

Systems and processes

Based on technology used to streamline processes; the organization and communication within the management; as well as the reporting structure of the firm (from financial statements to the documentation of damages and the likes).

Experience

Based on how long they’ve been in the business of property management.

Fees and other charges

Based on the average cost of their plans, plus other additional fees.

1. Sleep Sound Property Management, Inc.

Sleep Sound Property Management, Inc. Homepage

Services: Property management services

Website: https://www.propertymanagementportlandor.com/

Address: 4415 NE Sandy Blvd #201, Portland, OR 97213

Contact Details: +1 503-919-0471

Operating Hours: Monday – Tuesday, Thursday – Friday: 9:00 AM – 5:00 PM | 

Wednesday: 9:30 AM – 5:00 PM

Google Reviews4/5 
Yelp3/5 
Total reviews4/5 
Score consistency4/5 
Major services5/5 
Property inspections5/5 
Tenant screening5/5 
Rent collection4/5 
Repair and maintenance5/5 
Accounting services4/5 
Systems and processes5/5 
Technology5/5 
Organization and communication5/5 
Reporting structure5/5 
Experience4/5 
Fees and other charges3/5 

Pros

  • Provides 7 types of guarantees
  • Complete property management services
  • Comprehensive reports and documentation
  • Straightforward monthly plans and booking
  • Uses modern technologies for tenants
  • Offers tenant repair kits

Cons

  • Issues with extra charges in services

Sleep Sound Property Management offers services to residential and multi-property owners as well as investors. With this business model, we reckon that they’re an excellent choice for both small and big property owners.

And we think they’ll be able to fulfill client goals because of the wide range of services they offer. They basically have everything from tenant screening and rent collection, to lease renewals and maintenance coordination.

Amongst their big offerings, we do happen to like their comprehensive reports. To give you an idea, they shoot about 250 pictures per 1,000 square feet, coupled with their 73-point checklist for documentation. 

Powering these services is their investment in modern technologies which we also like. For instance, they have Property Meld and Showmojo to ensure a more convenient experience for the property’s tenants.

But although the company promises transparent rates, we also found complaints regarding hidden fees. On the bright side, the company does immediately respond to the reports and remedy the issue at the client’s discretion.

Finally, one of the biggest advantages that this company can offer is their 7 guarantees covering various conditions. These will help protect the owner in instances of tenants breaking their lease, certain damages, and other property issues.

2. Real Property Management Solutions

Real Property Management Solutions Homepage

Services:  Property management services

Website: https://www.realpmsolutions.com/

Address: 10725 SW Barbur Blvd Suite 200, Portland, OR 97219

Contact Details: +1 503-224-3002

Operating Hours: Monday – Friday: 9:00 AM – 5:00 PM

Google Reviews4/5 
Yelp2/5 
Total reviews5/5 
Score consistency3/5 
Major services4/5 
Property inspections4/5 
Tenant screening4/5 
Rent collection5/5 
Repair and maintenance4/5 
Accounting services5/5 
Systems and processes4/5 
Technology5/5 
Organization and communication3/5 
Reporting structure5/5 
Experience5/5 
Fees and other charges5/5 

Pros

  • 25 years of experience
  • Various additional services available
  • Password-protected account for owners
  • Specialists available 24 hours
  • Comprehensive membership plans
  • Competitive fees and charges
  • Free rental property assessment 

Cons

  • Communication can be a challenge

Real Property Management Solutions won a spot on our list with their streamlined process and available services. They also have a breadth of experience up their hands so we see them as a fitting choice for most clients.

To get started, the company has been in the business for 25 years – just enough for us to consider them well-versed in property management. Over that period, they were able to develop a streamlined process to get connected with their specialists. 

They’re technically available 24 hours a day although we did encounter issues that they were difficult to contact at times. Other than that, clients also experience speaking to various specialists instead of just one to address their concerns.

But what they lack in solid customer service, they make up for the wide array of property management services they offer. Apart from the typical offerings, they also have advertising efforts to maximize profit.

These services are outlined in their service plans which can be used in houses, condos, and multiplexes. On top of that, they also have additional services such as pet screening and eviction protection services.

We have no qualms with their rates as their fees are pretty standard for what they offer. And if you love convenience, clients get a password-protected account to receive notifications and access financial statements in one place.

3. Rent Portland Homes 

Rent Portland Homes Homepage

Services:  Property management services

Website: https://portlandrentalhomes.com/

Address: 12985 NW Cornell Rd Suite 100, Portland, OR 97229

Contact Details: +1 503-430-8006

Operating Hours: Monday – Friday: 8:30 AM – 4:00 PM

Google Reviews4/5 
Yelp2/5 
Total reviews3/5 
Score consistency3/5 
Major services5/5 
Property inspections5/5 
Tenant screening5/5 
Rent collection5/5 
Repair and maintenance5/5 
Accounting services4/5 
Systems and processes4/5 
Technology4/5 
Organization and communication4/5 
Reporting structure4/5 
Experience4/5 
Fees and other charges4/5 

Pros

  • Full-service property management firm
  • Free rental property analysis
  • Rigorous and customized tenant screening
  • 24/7on-call emergency maintenance services
  • Advertises in a wide range of listing platforms
  • Routine inspections conducted 
  • Accessible resources for owner and tenants

Cons

  • Issues with mismanagement of lease-breaking

As a full-service property management firm, we reckon that Rent Portland Homes has all the necessary services you might need. We’ll list down some of their best attributes so you can see if they’re right for you.

For starters, they offer a free analysis for rental properties which is already a great start for prospective clients. It’s also relatively easy as the company responds fast to queries related to their service plans.

In general, they offer all the standards you can expect – from property maintenance to advertising and marketing. Since they do essentially everything, clients don’t have to hire third-party companies to fulfill other duties.

Amongst their service, our favorite would have to be their tenant screening which involves 3 comprehensive steps. It all starts with finding the best price for the owner before they lay out a rigorous application process.

And while we find this highly advantageous to most clients, we did note some complaints regarding lease breaking. Fortunately, the company always attends to the issue to prevent the problem from worsening.

Some of their other notable offerings include 24/7 on-call emergency maintenance services and routine property inspections. It’s the small things that make the biggest difference for us so you can check them out if you’re interested.

4. Milestone Property Management, LLC

Milestone Property Management, LLC Homepage

Services: Property management services, rental services

Website: https://www.milestonepm.net/

Address: 6823 SW Canyon Rd, Portland, OR 97225

Contact Details: +1 503-297-2542

Operating Hours: Monday – Friday: 9:00 AM – 5:00 PM

Google Reviews4/5
Yelp3/5
Total reviews3/5
Score consistency3/5
Major services4/5
Property inspections5/5
Tenant screening5/5
Rent collection4/5
Repair and maintenance4/5
Accounting services5/5
Systems and processes4/5
Technology5/5
Organization and communication5/5
Reporting structure4/5
Experience4/5
Fees and other charges4/5

Pros

  • Offers rental services with a wide range of options
  • Top-notch methods of operation of property management
  • Free property inspection, assessment, market analysis
  • Uses online owner portal
  • Competitive pricing system

Cons

  • Minor issues with rental services

“Bringing good people to great places” is not just Milestone Property Management, LLC’s slogan, but it’s also their mission. And we finally agree with them after they’ve met our standards in property management.

Basically, the company offers rental services for potential tenants in the Portland area as well as provides property management to the property owners with a certain goal. Now, let us share with you the highlight of these two main services they have in store.

For their clients, they primarily offer free property inspection, assessment, or market analysis to help them review the property. If everything goes smoothly as they agreed, they then proceed to the plan specific to the client’s needs.

This part is what wins us over, seeing that they have with them top-notch methods of operation that are intrinsically rooted in client needs. Among these are regularly updated reports, comprehensive market surveys, proper maintenance, financial analysis, and more.

Not only that, but they also came up with an online owner portal that is backed by innovative technology. This, in our opinion, brings great convenience to the clients since it streamlines communication with the company.

Unfortunately, we found poor feedback from their rental services which includes issues about the foundation of the place and some errors in their maintenance service. Despite that, there were some positive comments about the place being pet friendly and its peaceful location.

5. Uptown Properties

Uptown Properties Homepage

Services: Property management service, real estate brokerage services

Website: https://www.uptownpm.com/

Address: 3526 SW Troy St, Portland, OR 97219,

Contact Details: +1 503-941-0276

Operating Hours: Monday – Friday: 9:00 AM – 4:00 PM

Google Reviews4/5
Yelp2/5
Total reviews4/5
Score consistency3/5
Major services5/5
Property inspections5/5
Tenant screening4/5
Rent collection4/5
Repair and maintenance3/5
Accounting services5/5
Systems and processes4/5
Technology4/5
Organization and communication5/5
Reporting structure5/5
Experience4/5
Fees and other charges4/5

Pros

  • No hassle management
  • Automated owner statements
  • Online Owner Portal Access
  • Industry leading marketing tools
  • 24/7 maintenance request handling
  • Fast occupancy rate
  • Extensive portfolio

Cons

  • Minor issues regarding maintenance requests

Uptown Properties’ management of properties, as we found, is based on high standards, which naturally reached our expectations. We say this because they happen to specialize in the industry across the Portland metro area.

Seeing that they offer a full range of property management plus their extensive portfolio, it’s safe to assume that they can deliver all basic needs. Through that, they can provide the said service tailored to investors, homeowners, or landlords.

Clients can have peace of mind knowing that their property is being professionally managed. In addition to that, they can also enjoy the free comprehensive report of their property the company provides.

Besides their competitive yet reasonable pricing system, clients also benefit from additional services. To name a few of our favorites, the company caters to full-service repair, lease signing, handling of tenant inquiries, rental advertisement, and collection.

When it comes to their rental services, occupants have access to low vacancy rates, 24/7 maintenance requests, automated owner statements, etc. However, we’ve heard of a few maintenance issues, which pertain to their slow response to the said requests.

Finally, to top all of the reasons we’ve mentioned, we like how they can manage your property as immediately as possible (depends on how fast both parties agreed and have signed a contract). On average, they have a market-ready unit occupied in 14 days.

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