MINI of Portland is a premier MINI dealership serving northern Oregon and southern Washington, offering an extensive inventory of new MINI vehicles, certified pre-owned cars, and other quality used vehicles. Located in Portland, OR, and serving surrounding areas like West Linn, Hillsboro, and Vancouver, the dealership prides itself on building lasting relationships with customers, providing top-tier customer service, and creating an engaging, MINI-centric community.

MINI of Portland offers a comprehensive inventory, from popular models like the Hardtop 2-Door MINI Cooper and Countryman MINI Cooper All4 to the MINI John Cooper Works models. Whether you’re looking for new or certified pre-owned vehicles, the variety available ensures a wide range of choices for MINI enthusiasts.

Additionally, the dealership updates its stock regularly, making sure customers have access to the latest models.

Their finance department offers both lease and loan options, with a clear process that helps customers find the most affordable solutions for their dream MINI. The availability of an online finance application allows customers to get pre-approved from home, which saves time and enhances convenience.

MINI of Portland also offers special deals and promotions, which can help make a purchase or lease more affordable.

The dealership is well-equipped with an in-house service and parts center that handles everything from routine maintenance to custom repairs. Customers can trust that MINI of Portland uses genuine MINI parts, ensuring quality repairs and peace of mind.

Having these services on-site means customers can enjoy a one-stop-shop experience, with knowledgeable technicians who are trained to work specifically on MINI vehicles.

MINI of Portland focuses on building long-term relationships with its customers, prioritizing exceptional service at every touchpoint. The dealership boasts a team of over 80 members, many of whom are MINI owners themselves, creating a passionate and knowledgeable environment.

They also actively support the PDX MINI club, providing customers with access to an exclusive community of MINI owners and inviting them to participate in road rallies, events, and parties.

Customers visiting the dealership can enjoy a range of amenities, including free Wi-Fi, premium coffee and tea, and pet-friendly lounges. This attention to detail enhances the overall dealership experience.

The dealership provides alternate transportation options, including over 45 loaner MINIs, shuttle services, and public transportation access, making it easier for customers to manage their day while their vehicle is serviced.

Being part of Lithia Motors, one of the largest automotive retailers in the U.S., provides MINI of Portland with significant resources and industry knowledge. This corporate backing adds a layer of professionalism, transparency, and service consistency across the dealership.

While not the only Toyota dealership in the city, Toyota of Portland has the best reputation when it comes to new car sales. Their salespeople are friendly and accommodating, especially to those looking to buy their first car.

They offer almost all Toyota models, and if they don’t have the specific model you’re looking for, you can call and make a request. But if you’re the type to prefer online shopping, then you’ll have an easy time going through their website.

Another thing we like about them is their different financing options. You can trade in cars of any make, and you can talk to your salesperson about a payment plan that works for you.

They also offer a wide range of services for your car, and while it’s easy to schedule services on their site, it’s also where we heard the bulk of complaints against them.

First, we’ve heard multiple complaints of overbooking. Some clients come in to get their car serviced at their scheduled times only to be told that there’s a backlog and you’ll end up waiting for a few hours.

Some have also complained about Toyota of Portland’s service prices compared to other dealerships. Thus, we suggest that you compare prices between different dealerships before you get your car serviced.

But if it’s any consolation, we barely heard any complaints about the salespeople. This makes Toyota of Portland a good place for you to buy cars, but you may want to consider other options when it comes to servicing and maintenance.

We were pleased to hear that nearly everyone we’ve spoken to had a great experience in Dick Hannah Acura of Portland. Their purchasing process is smooth, and they want customers to have as few inconveniences as possible.

Customers were pleased with the salespeople who assisted them. Additionally, we’ve also observed that Dick Hannah Acura of Portland only hires knowledgeable salespeople who provide excellent customer service.

Thus, you won’t feel conscious if you’re still undecided on the car you want to buy. The salespeople are patient in answering any of your questions and will be happy to accompany you through the whole process.

Do know that if you’re browsing on their site, the price listed online will be different from the one you’ll be paying for. Only the manufacturer-suggested retail price (MSRP) is listed online and not the actual price they’re selling it for.

This means that you’re likely to pay more than the MSRP listed online. The additional fees come from markups from the dealership and other product add-ons.

Dick Hannah Acura of Portland also services almost every car make and offers competitive prices. However, there are inconsistencies when it comes to customer feedback regarding their car service and maintenance.

While most were satisfied through the whole process, a few were unsatisfied with the service they received. Some have complained of incomplete or poor work being done, while others complained of poor customer service from the staff.

This is dependent on the staff that handles you and your car, so it’s best to ask for a referral to ensure you get the best service possible.

Tonkin2U’s mission is to revolutionize the way car shopping is done. Instead of you going to the dealership, they bring it to you.

You can do everything from the comfort of your home. You can browse their website to look at their available inventory and call them for assistance.

This makes them a good fit for those too busy to go to a physical dealership. They bring you the cars you’re interested in and the whole purchasing process.

If you’re interested in multiple cars, they’ll do their best to bring all the vehicles to you. You can do a test drive on them if you want to as well.

Additionally, if you’re going to trade in your old car for a new one, you won’t have to take it to the dealership either. Anything you need to be done to buy a new car will be all brought to you.

The salespeople are accommodating and patient. You won’t feel rushed or pressured into buying a car, as they’re more focused on getting you the car that suits you best.

However, Tonkin2U mainly does car sales, which means they don’t do any servicing or maintenance. This has been an inconvenience to some customers, as they were already pleased with the customer service they’ve received.

But Tonkin2U won’t leave you alone if you need any work done on your car. They’re under the Tonking Automotive Group, so they can easily find you a dealership that can do the service you require for your car.

Driveway Chrysler Dodge Jeep Ram of Portland offers a huge range of cars, making them a good pick for those who want to explore different makes and models before purchasing.

They also offer pre-order or custom cars but only if you’re prepared to wait. Delivery can take up to a few months, and there’s not much the dealership can do about it.

Pre-order or custom cars have to be ordered directly from the manufacturer, and if there are any delays in the manufacturing or delivery, your vehicle might arrive later than you expect.

However, while the customers who found themselves in this situation were frustrated at the delay, they also got to appreciate how patient the salespeople were. 

The salespeople of Driveway Chrysler Dodge Jeep Ram of Portland are accommodating to any of your concerns and will keep you in the loop about the whereabouts of your pre-ordered or custom vehicle.

They’re also willing to wait as you make a decision on the car you want to purchase and offer different financing options. Thus, you won’t feel pressured to choose a car or to make a decision right away.

Finally, our last gripe with them is that sometimes calls can get unanswered, especially for servicing requests. This may be due to the number of requests they have.

However, we found that you can get faster service if you book your appointments on their site.

Courtesy Ford Lincoln does its best to live up to its name by providing you with the best customer service possible. Luckily, nearly everyone we’ve spoken to had a great experience with their salespeople.

Their salespeople are knowledgeable about cars and want you to get a car that suits you and fits within your budget. They also take into account any special need you may have such as infant car seats or handicap accessibility.

The financing staff is competent too and other than giving you the best payment plans, they ensure that the process goes as smoothly as possible.

In fact, they’re dedicated to ensuring the purchasing process is free from any inconvenience on your end and will prepare all the paperwork for you.

The complaints, however, are about their car servicing and maintenance. Some have complained about parts of the car being missed out for certain jobs and the work being rushed.

There are also some delays for cars that have been brought in for servicing, which has left customers disgruntled.

Others have also complained about the receptionist being unhelpful when it came to their concerns. Some have stated that their concerns were only addressed when they brought them up with the manager.

Overall, we recommend Courtesy Ford Lincoln if you’re looking to buy a new car, but if you’re looking for service to be done on your car, then we suggest the other options on this list.