PuroClean of Happy Valley is a well-known water damage restoration service in Portland. In our opinion, the best value that clients can get from them is their client service.

To start, they’ve earned the reputation of being “the Paramedics of Property Damage” because of the prompt response they give their clients.

What we like best about them is their dedication to their work. They show this by carefully drying every item on their client’s property professionally, from the carpet to even the family photographs.

With this level of commitment, we think clients can expect a quality and detail-oriented service from them.

We also appreciate that they have their line open for 24 hours, as this helps them respond to new clients immediately and keep their present clients informed as well.

We also think they’re innovative in their use of the PuroClean QuickDry System™. This advanced equipment quickly dries water-damaged properties, which can save clients extra time and money.

To add to their credibility, they’ve also acquired multiple certifications.

They have been given the Institute of Inspection Cleaning and Restoration Certification (IICRC), proven to be lead-safe by the EPA (Environmental Protection Agency) lead-safe, and are a certified Applied Microbial Remediation Technician (AMRT).

Overall, PuroClean of Happy Valley is an excellent choice if you’re looking for a prompt and dedicated water damage restoration company.

Eagle Restoration offers professionalism both in their water damage restoration services and in their client service.

To start, we think they’re one of the most credible on our list. And we say this because they employ IICRC-certified technicians.

To give you a clearer picture, the IICRC is an accredited Standards Developing Organization (SDO) by the American National Standards Institute (ANSI).

With a certification from them, clients can expect a high level of quality and safety in their service.

Next, we like that they’ve built a good reputation for their client service.

First, they don’t just mitigate damages but also keep meaningful relationships with their clients. They do this by keeping their clients updated all throughout their restoration project.

Second, they also offer to work with insurance companies on handling insurance claims of damaged properties.

Third, they help their clients be informed about their financing options. This includes taking the time to discuss a cost-saving assessment and even insurance processes.

To add to their excellent client service, they operate 24/7 365 days a year. They also have offices not just in Portland but also in Central Oregon.

Finally, we like that they also offer a free estimate of their services and free consultation online.

For all these reasons, we think that their service gives clients accessibility, convenience, and easy transaction.

Established in 2007, PacWest Restoration has built their credibility on years of experience in property restoration services. 

If you’re located in Portland and you need water damage restoration services, PacWest Restoration should be on your list because of two things.

First, they’re a local, family-owned-and-operated business serving the Portland Metro Area. We think this is good because it allows them to focus all of their resources and services on the residents of the area.

Second, they have vast knowledge and experience in property restoration, having worked with both residential and commercial properties.

We appreciate that they also provide remodeling services to their clients. This is good because it offers their clients the alternative option to remodel their properties just in case restoration doesn’t work out for them.

What we like best about them is that they charge their bills directly to the insurance company.

This is a standout feature for us because claiming from their insurance companies is a priority for most clients especially because it saves them from spending another hefty amount on the same properties.

With this feature, clients not only save money but also the time and effort to deal with the tedious process of claiming insurance.

We also want to highlight the recognition they get from their clients for their quick response, honest assessments, and professional workmanship.

Overall, PacWest Restoration is perfect for those who are looking for a more focused damage restoration service and want to support local businesses.

If professionalism, punctuality, and responsiveness are all part of your checklist, SERVPRO Southwest Portland may just be the best choice for you.

Having been in business for seven years, they’ve proven their worth as one of the trusted companies in the restoration industry. In fact, they now have over 2,000 franchises in the U.S. and Canada.

But what we think sets them apart from the rest is their client service.

First, they have excellent communication skills and are upfront about all the work necessary for the restoration of their clients’ properties.

For us, this is an important quality to have because clients need to be well-informed about their situation in order to choose the best option available to them. This also allows them to be updated and at ease during the whole process of restoration.

Second, they value customer satisfaction and take the time to coordinate with insurance companies.

We think that this practice alone is a great show of commitment not only to providing quality service but also to ensuring that clients get an easy and smooth-sailing overall experience.

Third, they also respond to their clients promptly. Through our research, we found that, with just one call, clients can expect them to arrive on site and ready to get started.

We also appreciate that they accept credit cards as one of their payment options, especially when other companies don’t offer any flexible financing and payment options.

If you are looking for a company that uses the latest in green technology, Armored Restoration is the best choice for you.

We say this because they use equipment that is safe, non-toxic, and environment-friendly, which keeps their clients and their families free from any harsh chemicals.

Although they have limited service coverage, we appreciate that they’ve specialized in water damage restoration and mold remediation services. We believe this also makes them the best in these areas of focus.

What we also like about this company is that they don’t just offer water drying services, they also do water extraction, pump-outs, carpet extraction and cleaning, and structural drying.

This is good because it saves clients the time and effort to deal with several companies to get all of these services.

We also appreciate that they’ve especially developed a Covid-19 cleaning service. This is important for us, as it ensures the clients of safe restoration and cleaning services and helps them feel at ease.

Next, we also like that they offer financial convenience to their clients, including online payments, direct insurance billing, deductible assistance, and obligation-free inspections.

These options are beneficial especially for those who are in need of urgent water damage restoration services but are presently on a tight budget.