Categories > Other Services

The Best Carpet Installation Services in Portland

The Best Carpet Installation Services in Portland

How we picked

Range of products

We require companies to offer a wide selection of carpets to match any taste and style. Plus points if they have an extensive collection of other flooring materials.

Reputation

We picked service providers that garnered acknowledgments from known home project authorities such as Houzz and the Better Business Bureau (BBB). Companies with a long history also gain more points.

Expertise

We determine the company’s expertise level by their knowledge of carpet design and installation skills.

Customer service

A company that maintains its responsiveness and friendliness before, during, and after the project gains more points.

1. Macadam Floor and Design

Macadam Floor and Design Homepage

Services: Commercial and residential flooring

Website: https://www.macadamfloors.com/

Address: 6655 S Macadam Ave, Portland, OR 97329

Contact Details: (503) 246-9800

Operating Hours: Monday – Friday: 9:00 AM – 5:00 PM, Saturday: 9:00 AM – 3:00 PM

Google Reviews4.8/5
Yelp4.5/5
Total reviews5/5
Score consistency4.5/5
Range of products5/5
Reputation4.3/5
Installer integrity3/5
Acknowledgements 5/5
Years in the business5/5
Expertise4.5/5
Knowledge5/5
Turnaround4/5
Customer service4/5
Responsiveness4/5
Helpfulness4/5

Pros

  • Plenty of carpet options to choose from
  • Amicable showroom experts
  • Accredited by BBB
  • Has 35 years’ worth of proven experience

Cons

  • Might get too busy for your liking
  • Hires subcontractors for some projects

The long experience and impressive network make Macadam Floor and Design a much-respected flooring company in Portland. Consequently, the company’s qualities make it a must-add to our list.

From its many features, what we love about Macadam is its wide selection of carpets. The products come in various styles, from smooth Saxony to luxurious frieze, that can speak to virtually any taste.

Moreover, its glamorous showroom is a must-visit so you can see the beauty of the selection for yourself.

The company has a team of designers who can help you decide what carpet option best fits your home, style, and budget. Assistance on this matter is ideal and a lifesaver if you’re new to shopping for floor finishes.

Know that Macadam is well-known in the city, though. That means it’s usually busy and frequently booked, which can result in some customers having to wait a while for responses from the service desk.

Moreover, serving many customers means the company might hire subcontractors for installations. Such situations may not sit well with homeowners who are big with ensuring that liability is well accounted for.

But we understand that one can’t just give up the company for its stellar carpet options.

If you’re thinking the same way, we recommend being more assertive by following up on your requests more frequently. Ensure that you’re also on top of the situation by being always present once installation begins at your home or business.

2. Paulson’s Floor Coverings

Paulson’s Floor Coverings Homepage

Services: Carpet installation, carpet recycling

Website: https://www.paulsonsfloorcoverings.com/

Address: 1136 SE Grand Ave, Portland, OR 97214

Contact Details: (503) 660-4346

Operating Hours: Monday – Friday: 9:00 AM – 6:00 PM, Saturday: 10:00 AM – 4:00 PM

Google Reviews4.7/5
Yelp4.5/5
Total reviews4/5
Score consistency4/5
Range of products5/5
Reputation5/5
Installer integrity5/5
Acknowledgements 5/5
Years in the business5/5
Expertise4.5/5
Knowledge5/5
Turnaround4/5
Customer service4/5
Responsiveness4/5
Helpfulness4/5

Pros

  • Competitive prices
  • Locally-owned and going strong for decades
  • Interactive online design tools
  • Offers free estimate

Cons

  • Can be too busy at times
  • Company website could use some upgrade

With close to 100 years of operation, Paulson’s Floor Coverings is easily one of the most senior players on our list. That said, this is the ideal company if you’re looking for a legitimate local business that has stood the test of time.

It’s a given that Paulson’s has a large selection of carpets thanks to their longevity. What makes them stand out is that they can buy directly from the world’s biggest carpet and flooring manufacturers.

We love this capability, as the company directly buying the products means fewer expenses in between. This way, Paulson’s can sell the materials to its client at much more competitive prices.

We are also on board the company’s online design tools, which aim to provide some guidance to clients looking to buy a new carpet or replace their old ones. The tools include a style quiz, a gallery of floors, and a point-and-click feature.

If you’re concerned about the price, you can also ask for a free estimate by filling out their online form.

We see Paulson’s as a reliable company, but we would love them more if they can improve their slightly outdated website interface.

We also find the sample carpet finishes available online too few for clients to discern whether to hire the company from aesthetics alone.

Thankfully, you can take advantage of the company’s five showrooms scattered around Oregon. Of course, you’ll need to set an appointment before visiting them to ensure that you’ll be welcomed in.

3. Simple Floors

Simple Floors Homepage

Services: Solid hardwood flooring, carpet, tile, and vinyl LVT/LVP installation

Website: https://www.simplefloorspdx.com/

Address: 3477 NW Yeon Ave, Portland, OR 97210

Contact Details: (503) 715-5532

Operating Hours: Monday – Friday: 9:00 AM – 6:00 PM, Saturday: 10:00 AM – 5:00 PM, Sunday: 10:00 AM – 4:00 PM

Google Reviews4.8/5
Yelp4.5/5
Total reviews3.5/5
Score consistency3.5/5
Range of products5/5
Reputation4.3/5
Installer integrity4/5
Acknowledgements 4/5
Years in the business5/5
Expertise4.5/5
Knowledge5/5
Turnaround4/5
Customer service4.5/5
Responsiveness4/5
Helpfulness5/5

Pros

  • Sells carpets from known manufacturers including Shaw and Mohawk
  • Easy-to-navigate website
  • Competitive prices
  • Extensive products in showroom

Cons

  • Possible service hiccups due to a high volume of clients
  • More focused on hardwood flooring

Simple Floors live up to its name with its easy-to-understand website and upfront carpet options available online. We love the straightforward option, as it makes it more convenient for prospective clients to see what the company has to offer.

And although the company’s flagship products are wood flooring, they also have a broad range of lovely carpet styles. From solid color and textured to commercial carpets, you can count on Simple Floors’ long list of options.

We love that you can acquire a free quote with only a few clicks, as it makes shopping around more hassle-free.

We also like that, based on reviews, the company offers one of the lowest prices in town and doesn’t neglect their clients in aftersales.

Let’s face it. Many installation companies often fail at the latter, so it’s a breath of fresh air to find a service provider that does its best to be different.

However, know that Simple Floors can be so busy, as they serve all of Oregon and Washington. If you visit their showroom when the demand is high, pack a lot of patience, as you might end up waiting for a showroom expert to become available.

4. Portland Flooring and Carpet

Portland Flooring and Carpet Homepage

Services: Luxury vinyl planking, hardwood flooring, carpet installation

Website: https://portlandflooring.com/

Address: 3452 NW Yeon Ave, Portland, OR 97210

Contact Details: (503) 462-1100

Operating Hours: Monday – Friday: 9:00 AM – 5:00 PM, Saturday: 9:00 AM – 3:00 PM

Google Reviews4.8/5
Yelp3.5/5
Total reviews3.5/5
Score consistency3.5/5
Range of products5/5
Reputation4.3/5
Installer integrity4/5
Acknowledgements 5/5
Years in the business4/5
Expertise4.5/5
Knowledge5/5
Turnaround4/5
Customer service4.5/5
Responsiveness4/5
Helpfulness5/5

Pros

  • Gorgeous showroom
  • Online carpet samples available
  • Knowledgeable and efficient showroom experts
  • Usually responsive

Cons

  • Possible communication hiccups

If you love the allure of well-kept showrooms, we recommend giving Portland Flooring and Carpet a try.

The company houses an extensive array of carpet samples in its 5,000-square-foot showroom together with other flooring materials. This is exciting even if you’re not buying, as you’ll be able to feast your eyes on various textures and shades.

You can also gain knowledge by talking to the showroom experts, who are loved by customers for their helpfulness and expertise.

Furthermore, we like that the showroom is close to downtown, as it means travel will not be a problem if you live near or in the main city.

We love that the company accounts for clients who can’t come in person, too. A simple estimate application form is all they need to get recommendations.

Moreover, the company’s website has a list of carpet samples available for viewing, making shopping around more convenient for remote clients.

As is the case with many large flooring companies, Portland Flooring and Carpet is susceptible to delayed responses and installation errors. In-house estimates can also mean that the technician dispatched to your place for measurement will run late.

Thankfully, such incidents are rare. That said, always remember to expect for the worse and act accordingly by following up assertively and keeping track of the work done and prices billed to you.

5. The Floor Store

The Floor Store Homepage

Services: Design consultation, estimate, and flooring installation

Website: https://www.floorstoreportland.com/

Address: 5628 SE Woodstock Blvd, Portland, OR 97206

Contact Details: (503) 408-6488

Operating Hours: Monday – Friday: 9:00 AM – 5:00 PM

Google Reviews4.7/5
Yelp4/5
Total reviews4/5
Score consistency4/5
Range of products5/5
Reputation4.3/5
Installer integrity4/5
Acknowledgements 4/5
Years in the business5/5
Expertise4.5/5
Knowledge5/5
Turnaround4/5
Customer service4/5
Responsiveness4/5
Helpfulness4/5

Pros

  • Free estimate services
  • Wide range of high-quality carpet options
  • Financing available
  • Provides alternative, eco-friendly flooring like bamboo and glass tile

Cons

  • No at-a-glance pricing information
  • Possible communication hiccups due to high client volume

We love extra services that yield outstanding results, and The Floor Store offers exactly that. The company has a competent design team that can recommend not only the best carpets but also window treatments for your space.

We find it convenient that the company is offering both services, as both elements are crucial for a well-put and cohesive interior.

While the carpet provides a warm atmosphere, the window treatment functions as light control and completes the look of the room.

The Floor Store has over 1,000 carpet style-and-color combinations available, making it almost impossible that you won’t find something that matches your taste. More so if you love the carpet manufacturer Shaw, which is their main supplier.

Meanwhile, Graber supplies the company’s window materials, which is good news since the said manufacturer is well-known for its top-notch products.

You can also rest assured that the company has enough experience under its belt, being in the business for over 20 years. Hopefully, The Floor Store’s staying power may help pacify qualms about the design and installation skills of its team.

However, we don’t like that the company doesn’t include any trace of pricing on its published online information. We also didn’t find an online request form exclusive for estimates, which can be inconvenient.

That said, a contact form is embedded on their website, so you can still send your queries. Moreover, you can always call or visit their showroom to know more about the company’s products and services.

FAQs about Carpet Installation in Portland

Related topics