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Top 5 Fireplace Repair Services in Portland

Top 5 Fireplace Repair Services in Portland

How We Picked Fireplace Repair Services in Portland

Reliability

You want a contractor that has a good track record of successfully finishing tasks and meeting customers demands. We chose contractors that show up to do the task and finish it.

Experience

Longer experience and training help improve the contractors’ skills and professionalism. We chose contractors that have been in the business for a good amount of time.

Cost

Saving is paramount, but it’s important to get good quality work for every dollar spent. We chose the contractors that offer fair rates for the work that they do.

Response Time

You want contractors who can give you quotes in a timely manner for you to choose the best contractor within your budget. This is based on how quickly and frequently the contractors give quotes.

1. Bridgetown Chimney and Masonry

Bridgetown Chimney and Masonry Homepage

Services: Fireplace repair, cleaning, and installation, chimney repair, masonry repair, wood burning stove installation

Website: http://www.bridgetownchimney.com/

Address: 1700 North Lombard St Portland, OR 97217

Contact Details: +1 503-754-8500

Business Hours: Monday – Friday: 8:00 AM – 5:00 PM, Saturday: 9:00 AM – 4:00 PM

Google reviews5/5
Yelp4/5
Total reviews3/5
Score consistency4/5
Reliability5/5
Punctuality5/5
Success rate5/5
Experience5/5
Cost5/5
Response time4/5

Pros

  • Free estimates
  • Friendly crew
  • Quick to get the job done 
  • Competitive rates
  • Strict with fire safety

Cons

  • Minor reports of mistakes made
  • Some complaints regarding responsiveness

Bridgetown Chimney and Masonry works on anything related to your chimney and fireplace, with the added bonus of masonry and wood-burning stove installation.

What impressed us most about them is how strict they are with fire safety, and they aren’t afraid to let their clients know when they think their current setup is unsafe.

It’s possible that your fireplace may not look exactly the way you want it to, but the most important thing is that it’s safe and using it won’t expose you or your house to unwanted danger.

They work on all kinds of fireplaces—electric, gas, and wood-burning—and if you’re interested in acquiring their services, you can call them up and ask for a free quote. 

Most of their clients have found their rates to be fair, and we discovered that you’ll get an even better deal if you’ll be needing multiple services from them.

They’ve proven to be reliable over the years, arriving on schedule and finishing on time, but there were some minor reports about mistakes made during their service. 

We aren’t too worried about this because not only was Bridgetown quick to address these issues, but these complaints were mostly about aesthetics rather than fire safety.

Generally, they tend to be responsive to calls, but there are a few instances when you may have to call multiple times for a response. This doesn’t happen too often, and we’re still positive they can get back to you in a timely manner.

2. Portland Fireplace and Chimney

Portland Fireplace and Chimney Homepage

Services: Fireplace repair, cleaning, and remodeling, chimney repair and remodeling, masonry repair, waterproofing

Website: https://portlandfireplaceandchimney.com/

Address: 11124 NE Halsey St Portland, OR 97220

Contact Details: +1 503-758-4710

Business Hours: Monday – Friday: 8:00 AM – 4:00 PM

Google reviews4/5
Yelp4/5
Total reviews4/5
Score consistency5/5
Reliability5/5
Punctuality4/5
Success rate5/5
Experience5/5
Cost5/5
Response time5/5

Pros

  • Great attention to detail
  • Gives transparent quotes
  • Accommodates special requests
  • Highly responsive
  • Prioritizes safety and structural integrity

Cons

  • Some instances of showing up late
  • Some disagreements with homeowners

Portland Fireplace and Chimney calls themselves a one-stop-shop for your fireplace or chimney maintenance needs, but they can also work on your gas piping and do general inspections.

We were happy to find out that their main priorities are fire safety and structural integrity. This is complemented by their great attention to detail, and they can spot possible safety hazards or poor work from past contractors.

They can accommodate special requests if you need adjustments to your fireplace or chimney or if you have specific aesthetic preferences for how it would look once finished. 

Their customers also appreciate the competitive rates they give as well as the transparent quotes they give. This is a huge plus to us because just like you, we don’t like surprise charges either.

Their rates mean they tend to be busy, which has led to some instances of them showing up late. They’re usually apologetic about this, but just because they show up late doesn’t mean they’ll skimp on the time or rush working on your fireplace.

A more worrying concern was some disagreements with homeowners, but upon further research, we found out that this was because Portland Fireplace and Chimney found some safety hazards that required extra work.

Extra work meant more fees, which wasn’t part of the original price the homeowners agreed to.

Nonetheless, we admire their integrity in always prioritizing the customer’s safety even if it may lead to some possible disagreements.

3. Lisac’s Fireplace and Stoves

Lisac’s Fireplace and Stoves Homepage

Services: Fireplace cleaning, repair, and installation, fireplace conversion, virtual consultations

Website: https://www.lisacsfireplaces.com/

Address: 12518 NE Airport Way Ste 155 Portland, OR 97230

Contact Details: +1 561-261-1000

Business Hours: Monday – Friday: 9:00 AM – 5:00 PM, Saturday: 10:00 AM – 5:00 PM

Google reviews4/5
Yelp4/5
Total reviews3/5
Score consistency5/5
Reliability5/5
Punctuality5/5
Success rate4/5
Experience4/5
Cost4/5
Response time5/5

Pros

  • Sells fireplaces
  • Helpful staff
  • Lots of inventory
  • Offers virtual consultations

Cons

  • Limited services
  • May lack expertise in some areas

Lisac’s Fireplace and Stoves not only services fireplaces, but they sell them too! If you’re looking for a brand new fireplace or thinking of replacing the one you have, this is where you should go.

They try to make things easier for buyers by offering virtual consultations, which is great if you’d prefer not to leave your home.

You can ask them questions about which fireplace would be best suited for your home and even show them the space you plan to install your fireplace in.

But they’ve also got you covered if you require fireplace services. They can install your newly bought fireplace, clean it, and repair it, but they don’t have an exhaustive list of services compared to others on this list.

They mostly focus on sales, but that doesn’t mean their staff is only focused on selling you their merchandise. Customers have noted that the staff was eager to assist them and arrange for the services or repairs they needed.

Their repair crew is reliable and punctual to schedules, but there’s a possibility that they will refer you to other providers if they think the services you require are outside their area of expertise.

This may cause some inconvenience, but we admire them for being honest in their limitations rather than causing possible damage to your property.

Another disadvantage is that they tend to be a bit more expensive than others, and we only recommend their services if you’re getting a new fireplace from them.

4. Sure Flame LLC

Sure Flame LLC Homepage

Services: Fireplace cleaning and repair, gas furnace installation, HVAC services, emergency services

Website: https://sites.google.com/view/sureflame/home?authuser=0

Address: No physical location

Contact Details: +1 561-543-3312

Business Hours: Monday – Friday: 9:00 AM – 4:00 PM

Google reviews5/5
Yelp5/5
Total reviews4/5
Score consistency5/5
Reliability5/5
Punctuality5/5
Success rate5/5
Experience5/5
Cost5/5
Response time5/5

Pros

  • Certified by the National Fireplace Institute
  • Has a 90-day warranty for fireplace services
  • Specializes in gas and propane services
  • Has a flat rate service fee

Cons

  • Won’t install fireplaces
  • Don’t work with electric fireplaces

What we like best about Sure Flame is that they’re certified by the National Fireplace Institute, so you know your fireplace is in good hands and that your safety won’t be compromised.

They specialize in gas and propane services, but they don’t work with electric fireplaces. They can do fireplace repair as long as they’ve got the parts available.

They also provide emergency services, which is essential especially if the safety of you and your home is at risk. They’re highly responsive and quick to respond to calls, and we’re sure they can get to you right away.

Another advantage they have is they offer a 90-day service warranty for their fireplace services, but from our research, we found out that not a lot need it! Nevertheless, it’s still a good bonus to have.

We like how they price their services, which is a flat rate based on your location and your type of fireplace. They don’t have a physical location, but they serve the Portland, Vancouver, Beaverton, and Scappoose areas. 

We still encourage you to call them about your location and the services you require because they don’t install fireplaces. Be sure to let them know about your type of fireplace and the repairs you need to confirm if they can provide what you need.

As a final bonus, they also offer HVAC and gas furnace services, so if you’re in need of that too, Sure Flame is the way to go.

5. American Chimney and Masonry

American Chimney and Masonry Homepage

Services: Fireplace repair and installation, chimney repair and rebuilding, general inspections, masonry

Website: https://american-chimney.com/

Address: 3614 NE 50th Ave Portland, OR 97213

Contact Details: +1 561-644-0393

Business Hours: Monday – Friday: 8:00 AM – 5:00 PM

Google reviews5/5
Yelp4/5
Total reviews5/5
Score consistency4/5
Reliability5/5
Punctuality5/5
Success rate4/5
Experience5/5
Cost3/5
Response time5/5

Pros

  • Certified by the Chimney Safety Institute of America
  • Offers financing options
  • Skilled and knowledgeable technicians
  • Thorough work

Cons

  • Charges for estimates
  • Complaints of being overpriced

Despite focusing on chimney and masonry service, American Chimney and Masonry also does fireplace repairs and installations.

We like how they’re certified by the Chimney Safety Institute of America because this means they strictly follow the standards of the National Fire Protection Association, and we take fire safety very seriously.

Most of their clients approach them for chimney services, but those who got them for fireplace services were generally satisfied with the service they received. The technicians were knowledgeable and thorough in conducting the work.

However, their services don’t come cheap. First, we don’t like how they charge for service estimates, which most other companies do for free.

The rates will vary depending on the services you plan to get, and if you’re not keen on getting charged for an estimate, the best option is to call them up and ask for a price range for the services needed.

Many customers have found their rates to be overpriced, which led some of them to discontinue their services. In response to this, American Chimney and Masonry offers financing options through a 12-month installment plan or a five-year loan.

We do believe they offer excellent quality of service and strictly adhere to fire safety standards, but unless their rates are within your budget, it may be best to look elsewhere.

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