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The 5 Best HVAC Contractors in Portland

The 5 Best HVAC Contractors in Portland

How we picked

Range of services

Must include standard HVAC system installations, minor to major repairs, and regular maintenance work.

Project management

Must have a good home evaluation process, great reliability, and proper maintenance and troubleshooting.

Cost

Must offer great value for money as well as discounted pricing on certain maintenance plans (if applicable).

Reputation

Must have contractor licensing, at least 5 years of experience, and good customer service.

Guarantees

Must offer favorable parts and/or labor guarantees to clients.

1. AAA Heating & Cooling

AAA Heating & Cooling Homepage

Services:  HVAC installation, maintenance, and repair

Website: https://www.aaaheatingandcoolinginc.com/

Address: 5017 NE Grand Ave, Portland, OR 97211

Contact Details: +1 503-284-2173 | (503) 549-4183

Operating Hours: Monday – Friday: 8:00 AM – 5:00 PM

Google Reviews4/5 
Yelp3/5 
Total reviews4/5
Score consistency4/5
Range of services5/5 
Project management 5/5 
Home evaluation process5/5 
Reliability5/5 
Maintenance and troubleshooting5/5 
Cost4/5 
Reputation 4/5 
Contractor licensing5/5 
Years of experience5/5 
Customer service3/5 
Guarantees5/5 

Pros

  • Offers a wide range of services
  • Has performed more than 30,000 projects
  • 3-year and 5-year labor warranties
  • 12-year warranty on parts 
  • Offers a Planned Service Program 
  • All-inclusive quotes on projects
  • Process follows EPA guidelines
  • Comprehensive post-inspection work

Cons

  • Issues with customer service

Since it’s a full-service HVAC contractor, we think AAA Heating & Cooling is a good choice for minor maintenance and long-term services. Most patrons use them for either emergency repairs or full installation of HVAC systems.

Focusing on HVAC system installations first, the initial thing that we liked about them is their well-detailed and inclusive quotes. Normally, companies don’t include certain aspects of the pricing so they definitely beat the competition with their estimates.

The entire process was also seamless, in our opinion, with everything done under EPA guidelines from installation to inspection. They’ve installed over 30,000 units already and we can say the same thing for the majority of these projects. 

If their customer service had been a bit better, we would’ve seen them as a highly reliable company. Unfortunately, they can be difficult to contact at times and the same frustration has been shared by some clients we surveyed. 

On the more positive side of things, the contractor offers competitive 3-year and 5-year labor warranties. As for the parts, clients are guarded with a 12-year warranty so that’s obviously one great thing to note.

Finally, another one of their best highlights is their comprehensive Planned Service Program that’s best for regular maintenance. More than 1,500 customers are already subscribed to this program, most of whom enjoy priority status and discount rates.

2. Pyramid Heating & Cooling

Pyramid Heating & Cooling Homepage

Services:  HVAC installation, maintenance, and repair

Website: https://www.pyramidheating.com/

Address: 9409 NE Colfax St, Portland, OR 97220

Contact Details: +1 503-783-8488

Operating Hours: Monday – Friday: 7:00 AM – 5:00 PM

Google Reviews4/5 
Yelp3/5 
Total reviews4/5
Score consistency4/5 
Range of services5/5 
Project management 4/5 
Home evaluation process5/5 
Reliability3/5 
Maintenance and troubleshooting5/5 
Cost4/5 
Reputation 4/5 
Contractor licensing5/5 
Years of experience4/5 
Customer service4/5 
Guarantees4/5 

Pros

  • Free phone consultations
  • Technicians available 24/7
  • Fast emergency response
  • Comprehensive maintenance plans
  • Great perks for plan members
  • Offers flexible financing option
  • Rebates, incentives, and coupons available

Cons

  • Inconsistent work quality
  • Certain services can be expensive

Pyramid Heating & Cooling offers major services including emergency responses and comprehensive maintenance plans. They also have various offers available which can be used to save money in the long run.

We can recommend this company for emergency services – repairs in general. Their technicians are available 24/7 and they have a fast response time as most clients suggested.

Other than emergency HVAC, they also have maintenance plans which are among our favorites due to their perks. We’ll give you a couple of ideas so you can see how these plans can be advantageous. 

For starters, members of these plans enjoy zero after-hours charges as well as priority service. There’s also a 10% off discount on repairs and accessories as well as comprehensive tune-ups which in the long-term, saves a lot of money.

When it comes to pricing, their rates are pretty standard although certain services can be expensive. Fortunately, they do offer financing options plus rebates and incentives that can be of great help for cash-tight clients.

On the other side of things, we did receive complaints when it comes to work quality, making their services far more inconsistent than others. Luckily for new customers though, these issues were more prominent in the past so there’s better quality at present.

3. Sun Glow Heating & Cooling

Sun Glow Heating & Cooling Homepage

Services:  HVAC installation, maintenance, and repair

Website: https://sunglowinc.com/

Address: 2428 SE 105th Ave, Portland, OR 97216

Contact Details: +1 503-253-7789

Operating Hours: Open 24 hours

Google Reviews4/5 
Yelp3/5 
Total reviews5/5
Score consistency4/5 
Range of services5/5 
Project management 5/5 
Home evaluation process5/5 
Reliability4/5 
Maintenance and troubleshooting5/5 
Cost4/5 
Reputation 5/5 
Contractor licensing5/5 
Years of experience5/5 
Customer service3/5 
Guarantees4/5 

Pros

  • Specializes in traditional HVAC systems
  • NATE-certified technicians
  • Offers flexible financing options
  • Competitive rates per project
  • Offers special promotions
  • Available 24/7 for emergencies
  • Wide range of services offered

Cons

  • Minor issue with customer service
  • Relatively slow response time on regular services

Sun Glow Heating & Cooling has been in the industry since 1972, so it’s safe to say that they have a lot of experience on their hands. Like most companies, they also cater to both commercial and residential clients.

In our opinion, the great services they offer (as many clients attest to), are anchored on their North American Technician Excellence (NATE) certified technicians. And for us, good training most likely leads to good results.

The company specializes in traditional systems, so we think they’re a good choice if you’re looking for that. Plus, they offer projects at reasonable rates which naturally gained a sweet spot on our books.

Speaking of affordability, they also offer financing options for budget-conscious clients. Additionally, customers can also take advantage of their special promotions to save a couple of bucks.

The company is available 24/7 which makes them an ideal choice for emergencies (and their response time is pretty fair too). Even their non-emergency services earned our favor because of their fast online service scheduling.

We have a tiny bit of complaining when it comes to customer service and overall responsiveness in regular services. It’s a small speck of dust versus the positives they have though so you can still check them out.

4. Heat Relief Heating & Cooling

Heat Relief Heating & Cooling Homepage

Services: HVAC installation, maintenance, and repair

Website: https://www.heatrelieftoday.com/

Address: 13122 NE David Cir #800, Portland, OR 97230

Contact Details: +1 503-261-9915 | (503) 877-1713

Operating Hours: Open 24 hours

Google Reviews4/5 
Yelp2/5 
Total reviews3/5
Score consistency3/5 
Range of services5/5
Project management 4/5
Home evaluation process4/5
Reliability4/5
Maintenance and troubleshooting4/5
Cost4/5
Reputation 5/5
Contractor licensing4/5
Years of experience5/5
Customer service4/5
Guarantees5/5

Pros

  • Wide range of high-efficiency air conditioners
  • Offers Ultimate Savings Agreement
  • Flat-rate pricing system
  • Open 24 hours
  • Annual maintenance agreement with big perks
  • 5-year and 10-year warranties
  • Highly experienced with heating issues

Cons

  • Minor issue with customer service
  • Minor inconsistency with quotations

Although relatively younger at 20 years compared to others on our list, we think Heat Relief easily rivals the competition. They are also a one-stop-shop for those who are able to take advantage of their various services.

One of these is their 24/7 top-notch air conditioning repair and installation service. Their flexible availability makes them an exciting choice for many busy clients who need services for any data at any time.

When it comes to heating issues, their experts can service and repair all kinds of heating systems regardless of their model. They are experienced and trained to handle any problems so we’re positive that they have a wide range of solutions.

For new HVAC systems, customers can enjoy their wide range of new, high-efficiency air conditioners and heat pumps. This comes with an annual maintenance agreement that we think would be convenient to clients.

Through this, customers can get a hold of their priority service, plus preventive care, and save money in the process. This includes further prevention benefits like exclusive 5-year service repair and a 10-year warranty on all repairs to name a few.

However, we’ve heard of their inconsistent quoting for the cost of a service, which explains their two-star review on Yelp. 

But that’s just one issue. We think the good outweighs the bad, especially with their flat-rate pricing system (in which they charge by the job instead of per hour).

5. Sunset Heating & Cooling

Sunset Heating & Cooling Homepage

Services: HVAC installation, maintenance, and repair

Website: https://www.sunsethc.com/

Address: 607 S Idaho St #100, Portland, OR 97239

Contact Details: +1 503-500-5855

Operating Hours: Monday – Friday: 8:00 AM – 7:00 PM |

Saturday – Sunday: 8:00 AM – 5:00 PM

Google Reviews4/5
Yelp2/5
Total reviews2/5
Score consistency3/5
Range of services5/5
Project management 4/5
Home evaluation process4/5
Reliability4/5
Maintenance and troubleshooting4/5
Cost5/5
Reputation 5/5
Contractor licensing4/5
Years of experience5/5
Customer service4/5
Guarantees4/5

Pros

  • 100 years of experience
  • Provides preventive maintenance
  • Frequently offers promos and deals
  • Flat-rate pricing
  • Available 24/7
  • Comprehensive membership plans
  • Budget-oriented approach
  • Flexible financing options

Cons

  • Minor issues on the scheduling of appointments
  • Often responds slowly on regular services

Sunset Heating & Cooling is known in the area for its reputation in giving back to the community by supporting organizations that promote significant causes. But this is not the only reason as to why we recommend them for your consideration.

First and foremost, whether it’s an HVAC repair, maintenance, or installation, their contractors consider the best way to maximize the client’s budget. They, of course, ensure that every situation is done to code.

But, just because they have been in the industry for a century, doesn’t mean there won’t be any issues at play. Most of the poor reviews they have are mainly due to scheduling and their slow response to inquiries contrary to their sales pitch of 24/7 availability. 

Fortunately, we found them efficient in other areas – not only can they address emergency situations, but we also found out that they help their consumers be proactive. Clients are provided with preventive maintenance that can save them time and money.

Speaking of the costs, customers we talked to attest to the company’s honest, flat-rate pricing. Aside from no-hidden charges, they also did not worry about paying more for projects that require a little more time.

Another great thing about them is the coupons (terms and conditions applied) they offer their loyal customers. Said coupons include promos and deals for completed repair service and the like, which could be of great help to those on a tight budget.

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