One of the most widely-reviewed and praised locksmiths in Portland is Locksmith Monkey, and it’s easy to see why. With over 10 years of experience, the team boasts a great track record of consistently excellent service.

Customers love that Locksmith Monkey can pretty much do any type of locksmith service. Not only that, but they can do it 24/7 – a convenient fact for anyone needing urgent or emergency services.

The clearest way their expertise comes through is in their service time. Customers appreciate that they can fix an issue in mere minutes, some even saying that Locksmith Monkey was done in 5 minutes flat.

This shows us how truly familiar Locksmith Monkey is in the trade. Thanks to industry experience, they can immediately and accurately diagnose the issue and fix it promptly.

Something that impressed us about this company is that they do their best to perform the service while minimizing damage. We’ve heard stories about clients who ended up getting them because all the other locksmiths wanted to destroy the lock instead of trying to pick it.

We also like that they use the most up-to-date equipment, which makes their service even more efficient. Despite this, they manage to keep their rates affordable, which customers also take note of.

A couple of minor issues involve incidents of tardiness and customers who were surprised that the actual cost exceeded the initial quote. However, we commend Locksmith Monkey for responding to these concerns by sincere apologies and clear explanations on pricing.

Customers love Alohomora for its great response time and efficient service. Specializing in replacing difficult-to-program keys, the team has been able to help countless individuals who appreciate how quickly and accurately they work.

One of the things we like about Alohomora is their clear and consistent communication. Customers like that the assigned locksmith does a courtesy call with the client on the way to the site, which assures them that help is on the way.

There have been some issues with consistency or transparency in pricing, but most clients find their rates reasonable. We think that this may be due to the fact that the locksmith sees the true complexity of the issue after giving an initial estimate via phone.

Customers also love them for their flexibility in terms of budget. We’ve heard many stories of Alohomora being willing to adjust to what the customer can afford, which is uncommon in this line of business.

Alohomora is not the oldest kid on the block in the area when it comes to locksmithing, but they are already known for their friendly and skilled team of locksmiths. People appreciate the kindness and empathy extended to them on the outside, which eases their stress as well.

D&L is another popular locksmith in the Portland area. One of the most frequent compliments they get from their customers is the consistency of efficiency in the entire process – from booking to service.

It is very rare to find a locksmith where every part of the customer journey is consistent, so we award plus points to D&L for that. Not only is it easy to book an appointment with them, but if they can accommodate you for same-day service, they most certainly will.

Although they are considered relatively more expensive than their counterparts, D&L utilizes a price-matching approach. This means that if the customer is still canvassing, they will do their best to meet the price of other bids or even beat them.

This is an approach that will prove useful for more budget-conscious clients who are looking to get the best value for their money. Since D&L only uses top-notch parts, this may be the reason for the discrepancy in pricing – but quality is well worth the investment, in our opinion.

Apart from all these, another quality that sets them apart is how their locksmiths offer a variety of possible solutions for a customer. This gives the power back to the customer and allows them to choose the way forward that suits their needs and preferences best.

Customers love Portland Locksmith for their clear communication, especially when it comes to their rates. We think that it’s impressive when a locksmith is able to articulate the difference between an initial quote and the actual cost, which some customers can take issue with.

We like that they don’t charge extra for emergency services, which normalizes this kind of scenario (it truly happens far more frequently than we’d like!). At the same time, their locksmiths are known for their honesty in assessing a situation, which means no overselling.

One thing that several customers mentioned is how Portland Locksmith goes the extra mile for them when installing new locks. They make it a point to ask for photos of the door where the lock will be installed so that they can even pick out one that looks aesthetically pleasing.

For them to even care about how the lock will look after installation is a genuine show of care for the long-term impact of their service on the client. We think that it’s amazing that they would go out of their way to make sure that even the design aspect is covered.

We are also impressed by their detailed walk-through of the technology after a lock installation. It shows us that they are aware that not all clients are familiar with modern locks and that they want them to be able to use the new locks with ease while maintaining their quality over time.

From our list, Clark’s is the only locksmith open 24 hours daily (via mobile services), even when the store itself is closed. We love how this makes them easily one of the most accessible locksmiths in the Portland area.

They also make it a point to use only the latest technology to service their clients, which allows them to find faster and more cost-effective solutions for many issues. True enough, customers appreciate them for being able to fix something in just minutes.

Response time is also impressive as they are able to send someone out at the soonest possible time, sometimes within 20 minutes. We like how they are willing to take on long-distance jobs, or when necessary, refer a long-distance client to the nearest locksmith.

This shows us how the customer remains at the core of what they do since they can very easily try to take on all of the service requests they get. We like that they are willing to partner with other locksmiths to help customers out and remove them from their stressful situations.

Customers also love Clark’s for their transparent approach to explaining options and costs. Their estimates are usually spot-on, and clients find their rates more affordable than their counterparts.

Most importantly, we heard a lot of great stories about the demeanor of their locksmiths. Customers love how kind and caring their team is, and for many, this is what they remember the most – and this, for us, is what really makes them a great company.