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Top 5 Window Repair Services in Portland

Top 5 Window Repair Services in Portland

How we picked

Reputation

Based on years of experience and customer feedback through interviews

Licensure and Insurance

Based on the licenses the business has to operate and insurance in the case of damage or injury on your property

Services Offered

Based on the range of services they offer

Reliability

Based on the ability to successfully finish a task and meet customer demands

Cost

Based on fairness of quotes and speed as to which they give quotes or assessments

1. All Service Glass

All Service Glass Homepage

Services: Window and door installation and repair, safety glass, bulletproof glass, tempered windows, laminated windows, vinyl windows

Website: https://www.glassportland.com/

Address: 6116 SE 39th Ave, Portland, OR 97202

Contact Details: +1 503-209-3888

Business Hours: Monday – Friday: 8:00 AM – 5:00 PM

Google reviews5/5
Yelp5/5
Total reviews4/5
Score consistency5/5
Reputation5/5
Years in business5/5
Customer feedback4/5
Licensure and insurance5/5
Licensure5/5
Insurance5/5
Services offered5/5
Reliability5/5
Cost4/5
Response time4/5
Fairness of rates4/5

Pros

  • Responsive
  • Quick to make assessments
  • Good service
  • Easy to schedule
  • Quick to work

Cons

  • Minor complaints on unreturned calls
  • Few reports of being overpriced

With 25 years in business, All Service Glass has built a reputation for reliability with their clients. 

They have a wide range of services for both residential and commercial needs and provide good service along the way. Their glaziers are skilled and competent, each of them with years of experience under their belt.

We were impressed with the work that All Service Glass has completed. They listen to what the customer wants for their project and also make the suggestions they deem necessary.

Another thing we admire about them is how well they coordinate with other professionals. For example, if you’re building a new home, they can work with your architect or contractors without fuss.

It’s also possible for them to finish the work in one day depending on the complexity of your project. But you may have to wait for the materials to be ready, especially if it needs to be custom-made.

We’ve yet to hear complaints about the service of All Service Glass’ glaziers, but we have heard some about their office staff. While most clients noted they were quick to respond, a few said their calls weren’t returned.

Upon closer observation, we’ve realized this may be because of All Service Glass’ office hours. They strictly work on weekdays only and don’t pick up calls during weekends or holidays.

Some have complained of their services being overpriced, but we found that this was mostly limited to their commercial glass services. Regardless, it’s still best to get quotes from multiple businesses to find the best rates.

2. Town and Country Glass

Town and Country Glass Homepage

Services: Window and door installation and repair, screen door installation and repair, mirror installation and repair, shower door installation and repair

Website: https://tandcglass.com/

Address: 10708 NE Halsey St Portland, OR 97220

Contact Details: +1 503-284-5277

Business Hours: Monday – Friday: 8:00 AM – 5:00 PM

Google reviews5/5
Yelp5/5
Total reviews5/5
Score consistency5/5
Reputation5/5
Years in business5/5
Customer feedback5/5
Licensure and insurance5/5
Licensure5/5
Insurance5/5
Services offered4/5
Reliability5/5
Cost5/5
Response time5/5
Fairness of rates5/5

Pros

  • Gives free estimates
  • Smooth scheduling process
  • Efficient service
  • Competitive rates
  • Specializes in residential projects

Cons

  • Some reports of miscommunication
  • Limited range of services

Town and Country Glass specializes in residential projects, and they’ve got a good track record with the customers they’ve served.

First, we observed that many of their customers hired Town and Country Glass to work on their houses that were a few decades old. The glaziers and crew were able to gain their trust and were respectful of their preferences.

They provide tips on care and maintenance for your newly installed windows or glass panels. They want your windows to last you for as long as possible with little to no issues.

Clients also liked their competitive rates and the speed at which they give quotes. In fact, Town and Country Glass wants you to get the best deal that they even encourage you to get quotes from other businesses for comparison!

As we said, they mostly specialize in residential projects, but they also have some commercial services. They don’t offer as wide of a range compared to the others on this list, so be sure to confirm that they offer what you need before hiring them.

We’ve also heard some complaints of miscommunication between the crew and the customers. Some have said that they weren’t given a complete explanation of the work to be done and ended up confused.

However, Town and Country Glass was quick to address these issues and make up for any mistakes they may have made. Thus, customers didn’t end up unsatisfied with their service.

That being said, we think Town and Country Glass is most suitable for residential projects and for homeowners on a strict budget.

3. Majestic Glass

Majestic Glass Homepage

Services: Window and door installation and repair, auto glass repair, mirror installation and repair, shower door installation and repair, safety glass

Website: http://majestic-glass.com/

Address: 11621 NE Halsey St Portland, OR 97220

Contact Details: +1 503-254-8182

Business Hours: Monday – Thursday: 7:30 AM – 5:00 PM, Friday: 7:30 AM – 4:00 PM

Google reviews5/5
Yelp5/5
Total reviews2/5
Score consistency5/5
Reputation5/5
Years in business5/5
Customer feedback4/5
Licensure and insurance5/5
Licensure5/5
Insurance5/5
Services offered5/5
Reliability4/5
Cost4/5
Response time3/5
Fairness of rates5/5

Pros

  • Gives free estimates
  • Good record of customer loyalty
  • Competitive rates
  • Also offers auto glass repair and services
  • Good customer service

Cons

  • Complaints on late assessments
  • Minor reports of mistakes made

Majestic Glass may be a smaller business than others on this list, but they’ve got a good record of customer loyalty that’s kept their business running.

The main advantage Majestic Glass has over other competitors is its rates. They give competitive and low quotes compared to other businesses, but they don’t skimp on their quality.

They’re able to do almost every glass service you’ll need, may it be your windows, mirrors, shower enclosures, and even glass tabletops. If you need your car windows repaired, they’ve got you covered too.

What also keeps customers coming back is their willingness to teach you basic maintenance for your windows or glass panels. They’ll teach you how to deal with minor issues to increase its longevity and save you money from hiring them again.

Because of their small size, there have been complaints about the speed of their response time and assessment. While they mostly respond to inquiries promptly, you may have to wait a week or two before they can visit your place and assess the area.

Most of their customers are willing to wait given the service and the prices they offer, but if you’re in a rush for your project to be finished, you may want to look elsewhere.

There were also a few reports of mistakes being made during measurements. Fortunately, Majestic Glass took responsibility for their mistakes and fixed the issue with no additional charge to the customer.

Overall, we think Majestic Glass is a great choice for your glass repair needs, but we encourage you to call early to book a schedule.

4. Bridgetown Window & Door

Bridgetown Window & Door Homepage

Services: Window and door installation and repair, awning installation and replacement, vinyl windows, fiberglass windows

Website: https://www.bridgetownwindow.com/

Address: 1240 NE 63rd Ave Portland, OR 97213

Contact Details: +1 503-701-2407

Business Hours: Monday – Friday: 8:00 AM – 5:00 PM, Saturday: 7:30 AM – 4:00 PM

Google reviews5/5
Yelp5/5
Total reviews3/5
Score consistency4/5
Reputation5/5
Years in business5/5
Customer feedback5/5
Licensure and insurance5/5
Licensure5/5
Insurance5/5
Services offered5/5
Reliability5/5
Cost4/5
Response time4/5
Fairness of rates3/5

Pros

  • Gives free estimates
  • Good communication
  • Finishes projects in timely manner
  • Offers a 10–20 year warranty
  • Thorough cleanup after projects

Cons

  • On the pricier side
  • Minor complaints of mistakes made
  • Only works on residential projects

Bridgetown Window & Door has been in the business for over 40 years, and they surely know their way around window and door installation.

They only work on residential projects, so if you’re looking for commercial services, please look at the other options on this list. But if you’re looking for residential services, then please read along.

An advantage they have is that they’re well-versed in multiple architectural styles. In fact, most of their clients are those who have special requests when it comes to the aesthetics of their projects.

This makes them a great fit if you’re living in a house with a lot of history in it, as they frequently service houses that are a hundred years old! They will pay attention to your preferences and make sure their windows will fit your preferred style.

Customers were also impressed by how thorough their work is. Aside from the attention to detail, they leave your house without a trace and do all the cleaning themselves.

However, that doesn’t mean they’re free from making mistakes. Very few have reported some mistakes during the projects, but none of these were big issues and all were addressed promptly.

Do note that Bridgetown Window & Door is on the more expensive side, and they price higher than others on this list. While most of their clients consider their rates worth every penny, their prices have turned some customers away.

So if you’re on a tight budget, we encourage you to look at other options on this list. But if you’re a bit flexible on that, they might be what you’re looking for.

5. Classic Sash & Door

Classic Sash & Door Homepage

Services: Window and door installation and repair, awning installation and replacement, vinyl windows, fiberglass windows

Website: https://www.classicsash.com/

Address: 707 NE Broadway #208, Portland, OR 97232

Contact Details: +1 503-287-0767

Business Hours: Monday – Friday: 8:00 AM – 4:30 PM

Google reviews5/5
Yelp5/5
Total reviews4/5
Score consistency4/5
Reputation5/5
Years in business5/5
Customer feedback5/5
Licensure and insurance5/5
Licensure5/5
Insurance5/5
Services offered4/5
Reliability5/5
Cost4/5
Response time4/5
Fairness of rates4/5

Pros

  • Gives free estimates
  • Good communication
  • Highly responsive
  • Great attention to detail
  • Friendly crew

Cons

  • On the pricier side
  • Tends to be fully booked

Classic Sash & Door strives to install only the finest windows and doors to homes, all the while making sure it fits into the vision you have for your project.

That said, they’re on the pricier end, but their clients have said that the service they received made the price worth it. According to them, the higher prices don’t mean the services were overpriced.

First, Classic Sash & Door’s office staff is highly communicative and responds to inquiries promptly. You’ll be kept updated through the whole duration of your project, and clients were made aware of any sudden changes.

During the assessment, their crew takes note of your preferences and makes necessary suggestions. This, however, is done in a manner without it coming across as product pushing.

They do the work with great attention to detail and can capture even the smallest things. This is beneficial to those who have very specific instructions or a set vision for what the overall result would look like.

However, they do tend to be fully booked for both assessments and the project itself. Some said they waited for a few weeks just for the initial assessment to be done and another few weeks for the actual work.

Most of their customers have said it was worth the wait, but if you need your windows to be repaired quickly, then other options on this list will be better for you.

As we’ve said, they’re on the pricier side, so we advise that you ask for a rough estimate even before you schedule an assessment to check if it’s within your budget.

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