Categories > Internet/Tech
Top 5 Computer Repair Services in Portland
How we picked
Range of services
We looked for repair shops that can handle both hardware and software computer problems—and everything in between.
Cost
Repair shops that charge within the standard average cost while consistently doing quality work are automatic A-listers.
Expertise
We selected shops with competent and knowledgeable technicians that can fix your computer problems in a short period.
Customer service
Responsiveness and friendliness make up this criterion, and we looked for such qualities not only from the service desk but also from the technicians.
1. 1201 Computer Repair
Services: Virus/malware removal and tune-up, in-house data recovery, liquid spill clean-out, board-level repair, screen replacement, failed hard drive replacement
Website: https://www.1201.com/
Address: 2037 SE Hawthorne Blvd, Portland, OR 97214
Contact Details: (503) 523-1012 | [email protected]
Operating Hours: Monday – Friday: 10:00 AM – 6:00 PM
Rates:
Labor: Tier 1 – $135, Tier 2 – $195, Tier 3 – $255
Google Reviews | 4.9/5 |
Yelp | 5/5 |
Total reviews | 5/5 |
Score consistency | 5/5 |
Range of services | 5/5 |
Cost | 4/5 |
Expertise | 4.7/5 |
Team credentials | 5/5 |
Knowledge | 5/5 |
Turnaround | 4/5 |
Customer service | 4.5/5 |
Responsiveness | 4/5 |
Friendliness and accommodation | 5/5 |
Pros
- Broad experience in repairing Windows and Mac computers
- Upfront pricing and terms
- Offers computer protection plan for a minimal monthly fee
- Convenient online payment option
Cons
- Booking of appointment can be challenging
- Possible longer wait on turnarounds
With its consistently glowing reviews and a team with 50 years’ worth of combined experience, 1201 Computer Repair is more than qualified to be one of the bests in Portland.
The company’s team offers a wide range of repairs, classifying computer problems as either fit for software service or hardware service. In addition to repairs, they can help set up your unit or rebuild your desktops.
We love that 1201 has clear-cut terms and conditions involving turnaround. They offer an estimated job completion within seven days but clarified that the period can change depending on the volume of work and complexity of the repair.
Making this information available on their site can help reduce customer qualms and even provide peace of mind.
The fine print also includes details on pricing, the scope of work, confidentiality, and liability, making it easier for customers to discern whether to trust the shop or not.
The only downside we see is related to the repair shop’s popularity. Expect that booking an appointment to drop off your unit will be challenging at times due to the volume of requests.
Moreover, 1201 operates on a first-come, first-served basis, so you might end up waiting more than seven days if many computers are in line ahead of yours.
2. Computer Lift
Services: Managed IT services, disaster recovery, network and Wi-Fi, data recovery, laptop repair, custom-built repairs, computer setup and upgrades, virus removal
Website: https://www.computerlift.com/
Address: 866 N Columbia Blvd. A-20, Portland, OR 97217
Contact Details: (503) 312-0512 | [email protected]
Operating Hours: Monday – Friday: 9:00 AM – 6:00 PM
Rates:
On-site support: $160 per hour (with 15-minute increments, minimum of one hour)
Remote support/office support: $160 per hour (with 15-minute increments, minimum of 30 minutes)
Google Reviews | 5/5 |
Yelp | 5/5 |
Total reviews | 4/5 |
Score consistency | 5/5 |
Range of services | 4/5 |
Cost | 3.5/5 |
Expertise | 5/5 |
Team credentials | 5/5 |
Knowledge | 5/5 |
Turnaround | 5/5 |
Customer service | 5/5 |
Responsiveness | 5/5 |
Friendliness and accommodation | 5/5 |
Pros
- Comprehensive laptop repair services
- Can do both on-site and remote support
- Impressive turnaround
- Helpful and polite experts
Cons
- Hourly rate can be pricey
- More focused on data recovery and component fixes
Computer Lift will gladly help you with your laptop and data-related problems, making it an ideal shop for on-the-go computer users and business owners.
The shop can handle a wide range of laptop issues, including overheating, broken screens, and liquid damage. The team can also help you if you want to upgrade your hard drive to a solid-state drive.
Aside from laptops, the shop can help you upgrade your desktop units by adding drives, RAM, or Wi-Fi; replacing video cards; and upgrading your OS.
This is good news for computer owners with little technical know-how who want to operate a faster and more reliable unit.
We also love that Computer Lift does a number of data recovery services, as information loss can be more difficult to handle.
Thanks to the shop’s focus on this area, customers can spare themselves from the heartbreak and anxiety that go with losing important data.
That said, data recovery and tinkering with your computer components require advanced skills. That means the fees might be more expensive, compared to when you’re paying for physical repairs.
Your respite is that the company can visit you at your home or business to do the repairs on-site. And if you are 15 minutes away from the shop, the team won’t charge you for the travel.
3. Computer Chimps of Portland, Oregon
Services: Computer repair, virus removal, data recovery, Wi-Fi and network troubleshooting, new computer setup, PC builds and upgrades
Website: https://www.computerchimps.com/
Address: 9620 Northeast, Tanasbourne Dr., Ste 300, Hillsboro, OR 97124
Contact Details: (503) 789-5080 | [email protected]
Operating Hours: Monday – Friday: 10:00 AM – 7:00 PM, Saturday: 10:00 AM – 5:00 PM
Rates: Regular service rate: $100 per hour ($25 for 15-minute increments)
Google Reviews | 5/5 |
Yelp | 5/5 |
Total reviews | 3/5 |
Score consistency | 5/5 |
Range of services | 5/5 |
Cost | 5/5 |
Expertise | 4.7/5 |
Team credentials | 4/5 |
Knowledge | 5/5 |
Turnaround | 5/5 |
Customer service | 4.5/5 |
Responsiveness | 5/5 |
Friendliness and accommodation | 4/5 |
Pros
- Extensive computer repair services
- Affordable rates
- Knowledgeable team
- Offers discounts for new customers
Cons
- Does not allow drop-offs
Its emphasis on providing the utmost convenience to its clients makes Computer Chimps of Portland, Oregon, a glowing addition to our list.
We see the convenience in the company’s broad range of services that make it the ideal one-stop shop for your computer woes. The team can handle Macs, PCs, and business servers’ physical problems as well as clean up viruses and recover data.
We love that you can call the shop first for a free consultation. Afterward, the expert online will give you a quote, making it easier for you to decide whether to hire them or not.
Aside from repairs, clean-ups, data recovery, and upgrades, Computer Chimps are also confident enough with their IT skills that they offer software training. You can also approach them if you have any questions about what software and hardware to buy.
The shop offers on-site services, meaning the team will come to you to carry out the repairs. They can also visit your place to pick up your unit and then deliver them to you once they’re done.
The caveat is that you need to pay an additional $20 rate if you’re not reachable within 30 minutes from Central Portland. If your budget is limited, this might not be a welcome feature.
Know also that the service options don’t include dropping off your computer at their shop, so you’ll have no choice but to pay the additional travel fee if you live far away.
4. Flux Computer Repair
Services: Computer upgrade, data recovery and backup, network installation, virus removal, hardware upgrade
Website: https://fluxcomputerrepair.com/
Address: 931 NW 11th Ave, Suite #426, Portland, OR 97209
Contact Details: (503) 395-0050 | [email protected]
Operating Hours: Monday – Friday: 9:00 AM – 6:00 PM, Saturday – Sunday: 12:00 PM – 5:00 PM
Google Reviews | 5/5 |
Yelp | 5/5 |
Total reviews | 3/5 |
Score consistency | 5/5 |
Range of services | 5/5 |
Cost | 3/5 |
Expertise | 5/5 |
Team credentials | 5/5 |
Knowledge | 5/5 |
Turnaround | 5/5 |
Customer service | 5/5 |
Responsiveness | 5/5 |
Friendliness and accommodation | 5/5 |
Pros
- Plenty of repair setup options
- Allows after-hours requests
- Open on weekends
- Technicians willing to impart their knowledge to computer owners
Cons
- No at-a-glance pricing table online
- Remote support may not be acceptable for everyone
Few repair shops are as competent and accessible every day of the week as Flux Computer Repair, making it a must-visit for your repair needs.
The shop has a competent team equipped with skills to fix your unit, whether it be a PC or Mac, desktop or laptop, and Windows or Apple-based.
They are also ready to take on issues as small as your home computer slowing down or as complex as strengthening a multi-client business network.
On top of a wealth of repair jobs, Flux offers convenience by being available for home repairs, pickup and delivery, and drop-offs. Moreover, you can opt for remote support, which will allow the shop’s specialist to “dial in” to your computer to fix minor issues.
However, the latter might not be a viable option for some customers who don’t want any outsider to access their units as easily, no matter how trusted the technicians are. That said, one can always opt for in-person repairs.
We also find it a miss that Flux Repair didn’t include pricing information on their website. Had they done that, it will be easier for new customers to see if they can afford their services, especially since they are highly rated.
5. Steve’s PC Repair
Services: Computer diagnostics, computer tune-up, virus removal and repair, SSD upgrade, remote assistance
Website: https://stevespcrepair.com/
Address: 4110 SE Hawthorne Blvd, #731, Portland, OR 97214
Contact Details: (503) 850-0200
Operating Hours: Monday – Sunday: 8:00 AM – 6:00 PM
Rates: Service rate for most services: $90 per hour
Google Reviews | 4.8/5 |
Yelp | 5/5 |
Total reviews | 4/5 |
Score consistency | 4/5 |
Range of services | 4/5 |
Cost | 5/5 |
Expertise | 5/5 |
Team credentials | 5/5 |
Knowledge | 5/5 |
Turnaround | 5/5 |
Customer service | 4/5 |
Responsiveness | 4/5 |
Friendliness and accommodation | 4/5 |
Pros
- Affordable service rates
- Quick and efficient technicians
- Honest computer diagnosis
- Open all week
Cons
- Fewer repair services available
- Can become too busy at times
It’s difficult to let go of an old computer if you’re not equipped with the knowledge to determine whether it’s time to say goodbye to your unit or not. Thankfully, Steve’s PC Repair can help you sort it out.
Know that the shop has been around for over 20 years, so there’s definitely weight on its technicians’ opinions. Don’t worry. They will be honest when diagnosing your computer and giving recommendations.
If your computer is still repairable, your technician will perform tune-ups to improve its speed. Hardware and software optimization is also included in the service to ensure you will take home a more reliable unit.
The company can give you a free quote so you can have an idea of how much you’ll pay. What’s even more convenient is that you can choose between on-site repair and virtual assistance.
However, Steve’s PC Repair has only a limited number of repair services. If you have more complex problems, shops with more diverse offerings can be a better choice.
That said, the shop is one of the most trusted in Portland and one you can truly count on for your basic computer repair needs.