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A Review of the 5 Best Carpet Cleaning Services in Portland

A Review of the 6 Best Carpet Cleaning Services in Portland

How we picked

Cleaning process

We picked companies with comprehensive cleaning methods and equipment, as well as companies that use safe products and practice attention to detail in every service.

Reputation

With picked companies with great skills and experience in either commercial or residential (or both) projects. We also chose those who have been at least 3 years in business with respectable customer service. 

Range of services

We picked companies that offer various cleaning options and solutions based on carpet style and scale of service.

Pricing

We picked companies that offer competitive rates and other discounts.

Availability

We picked companies with flexible availability to work on both weekdays and weekends.

1. AA Carpet Cleaning

AA Carpet Cleaning Homepage

Services: Carpet cleaning, area rug cleaning, air duct cleaning, upholstery cleaning

Website: https://carpet-cleaning-portland.net/

Address: 1202 NE 186th Dr, Portland, OR 97230

Contact Details: +1 503-740-1941 | [email protected]

Operating Hours: Monday – Saturday: 7:00 AM – 7:00 PM | Saturday: 7:00 AM – 6:00 PM

Google Reviews5/5 
Yelp5/5 
Total reviews4/5 
Score consistency5/5 
Cleaning process5/5 
Method and Equipment5/5 
Products used4/5 
Attention to detail5/5 
Reputation5/5 
Skills and experience5/5 
Years in business5/5 
Customer service5/5 
Range of services5/5 
Pricing4/5 
Availability 5/5 

Pros

  • Uses green, pet- and kid-safe solutions
  • Budget-oriented cleaning options
  • Free estimates and on-site consultations
  • Checked and certified technicians
  • Same-day bookings available
  • Uses fast-drying technology 
  • Great customer care throughout

Cons

  • Minor issue on poor work and price increase

AA Carpet Cleaning has established its name in Portland as a popular go-to company for various cleaning services. One of which is its famous carpet cleaning service which we love for the following reasons.

For starters, it gave us peace of mind knowing that they don’t outsource their staff – everyone is checked and certified. This alone keeps their standards consistent so there’s rarely any complaint about the cleaning outcomes.

Next, we appreciate the cleaning solutions that they use since they also have a lot of options out there. They can basically tailor the products based on your budget and preference – and as we found, they’re kid and pet-friendly too.

The company offers free estimates and on-site consultations so potential clients get to talk to a cleaning expert. We always like when customers get walked through the process and options so this is naturally a plus.

The only downside (and this is a small matter), is that there were minor reports of poor cleaning and sudden price increase. But, it isn’t much of an issue, especially as of recent, so we have to hold on to what we know so far.

And what we know so far is that it’s a company that can accommodate same-day bookings in a timely manner. Overall, they earned our favor with their reliability, customer care, and remarkable standards of cleaning.

2. Gallagher’s Rug and Carpet Care

Gallagher's Rug and Carpet Care Homepage

Services:  Carpet cleaning, rug cleaning, upholstery cleaning

Website: https://gallagherscarpetcleaning.com/

Address: 826 SE Belmont St, Portland, OR 97214

Contact Details: +1 503-477-4097

Operating Hours: Monday – Friday: 9:00 AM – 5:00 PM | Saturday: 10:00 AM – 2:00 PM

Google Reviews5/5 
Yelp5/5 
Total reviews4/5 
Score consistency5/5 
Cleaning process5/5 
Method and Equipment5/5 
Products used5/5 
Attention to detail5/5 
Reputation5/5 
Skills and experience5/5 
Years in business5/5 
Customer service5/5 
Range of services4/5 
Pricing5/5 
Availability 5/5 

Pros

  • Comprehensive cleaning process
  • Cleaning involves various in-depth stages
  • IICRC accredited technicians
  • Competitive service rates
  • Able to work with various carpet types
  • Extensive experience with commercial clients
  • Outstanding customer care

Cons

  • Small issue on turnaround times

Gallagher’s Rug and Carpet Care specializes in carpet cleaning and care among other related services. Apart from their expertise in this field, they have a lot more in store that enabled them to land on our list.

One of the first things we love about them is their cleaning process – it’s concise, comprehensive, and up to par with our standards. They even have a final walkthrough by the end, ensuring top-quality cleaning.

In addition to this, their carpet-cleaning service includes a lot of steps that truly make it clean and safe to use. For instance, they do stain removal and deodorization, as well as HEPA- filtered vacuuming as a final touch.

To our relief, we actually like that they don’t endorse miracle products and only rely on their solutions and staff. Speaking of which, their technicians are  IICRC accredited so the training and professionalism are really there.

There’s just a very small issue when it comes to turnaround times but nothing too excessive that turns us off. In fact, we actually like that they take their time in cleaning carpets, with various options available for clients.

Consultation is free and their rates are reasonable as they all fall within Portland’s average fees. It’s easy to connect with them too, whether you’re a commercial or residential client in need of thorough carpet cleaning.

3. Zerorez of Portland

Zerorez of Portland Homepage

Services: Carpet cleaning, area rug cleaning mattress cleaning, upholstery cleaning, tile & grout cleaning, hard surfaces cleaning

Website: https://www.zerorezportland.com/

Address: 2618 SE Steele St, Portland, OR 97202

Contact Details: +1 503-946-6955

Operating Hours: Monday – Friday: 8:00 AM – 5:00 PM | Saturday: 8:30 AM – 5:00 PM

Google Reviews4/5 
Yelp5/5 
Total reviews4/5 
Score consistency5/5 
Cleaning process5/5 
Method and Equipment5/5 
Products used5/5 
Attention to detail4/5 
Reputation4/5 
Skills and experience5/5 
Years in business5/5 
Customer service3/5 
Range of services5/5 
Pricing5/5 
Availability 5/5 

Pros

  • Platinum Certified by the Carpet and Rug Institute
  • Uses special patented technology 
  • No harsh chemicals used in cleaning
  • Uses cleaning agents that don’t leave residue
  • 30-day guarantee on carpet cleaning
  • Has fast-drying technology
  • Competitive services rates
  • Offers promos and monthly discounts

Cons

  • Issues with customer service

We’re usually hesitant with big companies like Zerorez of Portland because there’s a large chance of losing quality there. But the company proved us wrong and even delivered offerings beyond the standard.

Right off the bat, the thing that sets them apart is their unique technology and cleaning solutions. They have their own process and patented technology specifically modeled for serious carpet cleaning.

What we love about their equipment is that it doesn’t rely on harsh technology. It instead uses a  non-toxic water-based cleaning agent which, as we’ve checked, doesn’t leave residue behind (residue allows dirt to accumulate faster).

For unsatisfied customers, the company has a 30-day guarantee to fix things up within the given period. Guarantees are standard in this kind of service, but it’s always nice to note, especially if it’s advantageous to the clients.

While they have remarkable technologies, we do wish their customer care is just as good, if not better. They’ve worked with thousands of customers before and this is a small issue, but it’ll make a big difference once improved.

Finally, their rates are fair enough that customers can have thousands of square feet of space cleaned. They even have promos and monthly specials that allow clients to save at least $100 on the service – pretty cool.

4. Alameda Cleaners

Alameda Cleaners Homepage

Services: Carpet cleaning, rug cleaning, upholstery cleaning

Website: https://alamedacleaners.com/

Address: 1100 NE 21st Ave suite b, Portland, OR 97232

Contact Details: +1 503-335-3915 | [email protected]

Operating Hours: Monday – Friday: 9:00 AM – 5:00 PM

Google Reviews5/5
Yelp4/5
Total reviews3/5 
Score consistency4/5
Cleaning process5/5
Method and Equipment5/5
Products used5/5
Attention to detail4/5
Reputation5/5
Skills and experience5/5
Years in business5/5
Customer service5/5
Range of services5/5
Pricing3/5
Availability 4/5

Pros

  • Over 40 years of cleaning experience 
  • Carpet cleaning for residential and commercial places
  • Proven and non-toxic method of cleaning 
  • Complimentary services
  • Provides post-grooming services 
  • No-obligation consultation 
  • Emergency flood clean-ups

Cons

  • High rates
  • Minor cleaning issues

Alameda Cleaners met our standards for overall quality service when it comes to carpet cleanings and all things concerning that – be it residential or commercial ones. Let’s take a look at what they can offer to clients. 

First, a very important factor to get your carpets clean and looking great is having the right tools and enough experience, and the company didn’t disappoint. After all, they have been serving Portland residents in the said industry since 1980.

To ensure the best cleaning possible, they use proven and non-toxic methods, which is another thing we approved of. With the use of their van-mounted carpet cleaning system, any kind of dirt (stains, pet urine, or even worn carpets) is a piece of cake to clean.

The only thing we are concerned about is their quite intimidating pricing. Although this is the case, we still find it very reasonable since every regular pricing comes with complimentary service – a plus point for us in the matter of convenience. 

Our favorite out of the entire process is their post grooming where a professional groomer will take care of the cleaned carpet. Not only that, but they will also assist in the fast drying process as the final touch to the process.

Finally, they are happy to arrange a visit to your place for a no-obligation consultation (no extra charges). To add more to this, we also appreciate the emergency flood cleanups they offer which include effective treatments for all clients.

5. Pacific Steam Carpet Cleaning

Pacific Steam Carpet Cleaning Homepage

Services: Carpet cleaning, stain removal, upholstery cleaning 

Website: https://www.pacificsteamcarpetcleaning.com/portland-oregon

Contact Details: +1 503-936-9817 | [email protected]

Operating Hours: Monday – Friday: 9:00 AM – 5:00 PM

Google Reviews4/5 
Yelp5/5 
Total reviews4/5 
Score consistency5/5 
Cleaning process5/5 
Method and Equipment5/5
Products used5/5
Attention to detail5/5
Reputation4/5
Skills and experience4/5
Years in business4/5
Customer service4/5
Range of services5/5
Pricing5/5
Availability 4/5

Pros

  • Uses advanced equipment for carpet cleaning 
  • Provides Stain Guard Protection treatment 
  • Respectable reputation for commercial carpet cleaning 
  • Honest pricing, no hidden fees
  • Easy to book and communicate with
  • Highly-trained staff

Cons

  • Minor issues with their cleaning solutions

Pacific Steam Carpet Cleaning’s attention to detail is what made us decide to include them on this list. Through our survey, we were able to pinpoint some of their best offerings that we think set them apart.

To start with, they do most of their carpet cleanings using eco-friendly equipment and supplies.. This assures the clients that no residue will be left out after the cleaning, which naturally is the common standard we are looking for.

Moreover, they have an option for easy and painless clean-up called Stain Guard Protection treatment. We look at this as a great opportunity for newly cleaned and protected carpets to last long after the service.

With over 20 years of combined experience, it’s safe to assume that its staff is well-versed in this type of service. Plus, their steam cleaning methods are safe for commercial place’s type of carpeting, so we think they’re a great choice for businesses.

We also saw that they have a fair pricing model with no hidden fees. In addition to that, promos and deals are given out on special occasions (without warranties) which are only applicable at their normal rates. 

For our final note, we noted a few dissatisfied customers through our survey. Thankfully, they are willing to get in touch with the customers to amend the situation, but will, unfortunately, cost an extra charge. 

6. Emerald Carpet Cleaning

Emerald Carpet Cleaning's Homepage

Services: Residential Carpet Cleaning, Multi-Family Carpet Cleaning, Wool Carpet Cleaning, Carpet Stain Removal, Commercial Carpet Cleaning, Pet Carpet Cleaning

Website: https://www.emeraldcarpetcleaner.com/

Address: 245 Sw Lincoln St. Apt. #107 Portland, Oregon 97201

Contact Details: [email protected] | (503) 461-8471

Operating Hours: Monday – Sunday: 9:00 AM – 7:00 PM

Google ReviewsNA/5 
Yelp5/5 
Total reviews4/5 
Score consistency4/5 
Cleaning process5/5 
Method and Equipment5/5 
Products used5/5 
Attention to detail5/5 
Reputation5/5 
Skills and experience5/5 
Years in business5/5 
Customer service5/5 
Range of services5/5 
Pricing4/5 
Availability 5/5 

Pros

  • Personalized and diverse cleaning packages
  • Accommodating and assistive customer service
  • Shorter drying times

Cons

  • Rates unavailable

Emerald Carpet Cleaning is a company that offers clients versatile expert cleaning services ideal for both commercial and residential settings to better accommodate all situations needed and preferences of each specific establishment.

Past clients were highly satisfied with their services wherein they commended their personnel to be efficient on the job, making their rates valuable and affordable.

Furthermore, clients can also enjoy fast drying times and friendly customer service from them from negotiations down to finishing the cleaning job.

However, their services do not have flat rates and clients may need to inquire and get a quotation for their desired service first.

Nonetheless, with their customized cleaning plans, amicable and skilled cleaners, and effective cleaning and disinfecting products used, we highly recommend them to clients in the area.

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