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The 5 Best Water Heater Repair Services Portland

The 5 Best Water Heater Repair Services Portland

How we picked

Quality of service

Based on labor and materials; consultation and diagnosis; response and turnaround times; and warranty.

Reputation

Based on years of experience and client satisfaction.

Rates

Based on the fees per service plus other available discounts 

Availability and scheduling

Based on availability during operating hours and for emergency services.

Customer service

Based on the overall communication and transparency of the company.

1. Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup Homepage

Services:  Full-service plumbing, drain cleaning & water cleanup

Website: https://www.rotorooter.com/

Contact Details: +1 503-937-1807 | 503-937-1993

Operating Hours: Open 24 hours

Google Reviews4/5 
Yelp3/5 
Total reviews4/5 
Score consistency4/5 
Quality of service 4/5 
Labor and materials4/5 
Consultation and diagnosis4/5 
Response and turnaround times5/5 
Warranty 4/5 
Reputation5/5 
Years of experience5/5 
Client satisfaction4/5 
Rates 3/5 
Availability and scheduling5/5 
Customer service4/5 

Pros

  • 24/7 emergency services 
  • Financing options available
  • Established in 1935
  • No extra charges at nights, holidays and weekends
  • Full-service plumbing company
  • Favorable response and turnaround time

Cons

  • Certain service carry high rates

Roto-Rooter Plumbing & Water Cleanup is definitely a prominent name across the Portland area. With thousands of reviews under their belt, they’re among the region’s most sought-after water repair services.

We can associate their well-established reputation based on the range of services they offer and the quality of work they do. The clients we’ve interviewed reported that they respond fast to requests, work efficiently and finish up on schedule.

Speaking of timely response, the company does offer 24/7 emergency water heater repair services. This naturally wins our favor knowing that they’re available any time of the day (they’re fairly easy to contact too).

The even better part about all this is that they don’t charge extra for services performed at night, on holidays, or on weekends. Some companies may charge extra fees for these schedules, so they beat the competition in that department.

Unfortunately, they do lag behind in terms of affordability, especially for most of their complex services and installations. Actually, small services do start at a fair price, plus they have vouchers to help customers save a bit more.

While that’s not enough to win us over regarding costs, we do think their experience makes up for it. They’ve been in the industry since 1935; they’re licensed and insured, and they’re a full-service company dealing with plumbing needs.

2. 3 Mountains Plumbing

3 Mountains Plumbing Homepage

Services: Plumbing services, drain & line services, water heaters & quality 

Website: https://www.3mountainsplumbing.com/

Contact Details: +1 503-470-4743 | (503) 470-4726 | [email protected]

Operating Hours: Monday – Friday: 7:00 AM – 8:00 PM

Google Reviews4/5 
Yelp4/5 
Total reviews5/5 
Score consistency5/5 
Quality of service 5/5 
Labor and materials5/5 
Consultation and diagnosis5/5 
Response and turnaround times5/5 
Warranty 5/5 
Reputation5/5 
Years of experience5/5 
Client satisfaction4/5 
Rates 4/5 
Availability and scheduling3/5 
Customer service4/5 

Pros

  • Uniformed professionals
  • Fully-stocked trucks
  • Financing options available
  • Fixed pricing policy 
  • Offers workmanship guarantee
  • Emergency water heater repair service 
  • Works on major water heater brands and models

Cons

  • High service rate
  • Difficulties in scheduling and communication 

3 Mountains Plumbing has been serving the Portland area for over 20 years, offering a wide range of home services. They’re also one of the most popular go-to centers when it comes to emergency water heater repair services.

Apart from their high level of experience, we also appreciate the sense of professionalism that they offer on the table. To give you an idea, their professionals are covered in working suits from head to toe to avoid leaving a mess while working.

Other than their speedy services, we also like that they arrive at homes using their fully-stocked trucks. This eliminates the need to go back and forth to retrieve materials, that’s why working on repairs feels a lot faster.

As far as rates go, they do charge $30 for a water heater repair consultation (which is quite high for a service fee). Fortunately, they do have a fixed pricing policy which makes the rates more transparent while avoiding any hidden fees.

On the flip side, they’re not the most exciting choice when it comes to communication. We came across issues of delayed services, and there were even reports where schedules were pushed back due to high demand.

Nonetheless, we do like their work process wherein a post-repair clean-up always seals the deal for every service. And although the terms aren’t too clear, they do have a workmanship guarantee so there’ll be no surprises once service is done.

3. Service Plus Plumbing

Service Plus Plumbing Homepage

Services: Water heater services, drain cleaning services, pipe repair services 

Website: https://www.serviceplusplumbingpdx.com/

Address: 12035 NE Sumner St, Portland, OR 97220

Contact Details: +1 503-927-4482

Operating Hours: Monday – Friday: 8:00 AM – 4:00 PM

Google Reviews5/5 
Yelp5/5 
Total reviews3/5 
Score consistency5/5 
Quality of service 5/5 
Labor and materials5/5 
Consultation and diagnosis5/5 
Response and turnaround times5/5 
Warranty 4/5 
Reputation5/5 
Years of experience5/5 
Client satisfaction5/5 
Rates 4/5 
Availability and scheduling5/5 
Customer service5/5 

Pros

  • Free in-home estimates
  • No trip fees
  • Fast response and turnaround times
  • Seamless communication
  • Can accommodate same-day requests
  • Full-service company for water heaters
  • Flat rate fees available 

Cons

  • Minor issue with high estimates 

Service Plus Plumbing has a perfect 5-star rating on Google Reviews which is a reflection of the services they offer. They’ve been providing services for more than 20 years so the quality is naturally top-notch for the most part.

One of the first few things we like about them is their free estimates with no trip fees. This ensures that the client gets upfront recommendations without getting pressured to pursue the service (if they decide not to, that is).

However, the only issue we encountered in this company is also related to their estimates and pricing. To quote the review, their estimates were “irrationally high” but to be fair, it really will depend on the scale of the service and repair.

Another thing we’d like to note is that it’s super easy to communicate with them. This is because they respond in a timely manner, and if possible, they’re even able to accommodate same-day service requests. 

Since the company also offers full replacement services for water heaters, they can also change your product (if in case the water heater is beyond repair). We always love full-service companies because it makes the entire process more connected.

Finally, we find their professionals super friendly and highly professional with the jobs they do. They leave homes spotless as well which is a total plus for us because it’s one less chore to think about.

4. Meticulous Plumbing

Meticulous Plumbing Homepage

Services: General plumbing, repair of water heater/line, leak repair

Website: https://meticulousplumbing.com/water-heaters-portland/

Address: 11918 NE Sumner St, Portland, OR 97220

Contact Details: +1 503-208-2812

Operating Hours: Monday – Thursday: 7:00 AM – 4:00 PM | Friday: 7:00 AM – 3:30 PM

Google Reviews4/5
Yelp4/5
Total reviews2/5
Score consistency4/5
Quality of service 4/5
Labor and materials5/5
Consultation and diagnosis5/5
Response and turnaround times4/5
Warranty 4/5
Reputation5/5
Years of experience5/5
Client satisfaction4/5
Rates 4/5
Availability and scheduling4/5
Customer service4/5

Pros

  • Specializes in all phases of plumbing (repair, replacement, installation) 
  • Repairs all kinds of water heater
  • Professional and experienced plumbers 
  • Uses new technology for all their services 
  • High-class materials for repairing 
  • Reasonable turnaround time & fair prices 

Cons

  • Minor issues regarding scheduling 

The ‘meticulous’ work done by Meticulous Plumbing is no surprise since they have been in the industry for over 30 years. At that level, it is not a surprise to us that they exceeded our expectations when it comes to water heater repairs.

Speaking of that, they specialize in all phases of plumbing – repair, replacement, or installations. And with the wide variety of services they offer, we find their water heater repair service to be among the most in-demand.

The company is able to deal with various water heater types – gas, electric, or even tankless. Additionally, they’re quite known in the area for rendering services on time and at fair prices, which we definitely appreciate.

Moreover, their professional plumbers win us over seeing that they thoroughly assess the situation from start to finish. We believe this is the case for they have been receiving positive feedback regarding their consultation and post-inspections process.

Another thing we like is the technical knowledge they have. Thanks to the new technology, improved materials, and up-to-date practices, they have all the resources to make sure that their client gets the possible experience (which we found).

For additional information, reviews showed that it can take a while for the clients to receive service (which often takes 2 1/2 weeks). Seeing that this is the case, we recommend that you book an appointment prior to your desired date, for further convenience.

5. Rescue Rooter / Jack Howk Portland

Rescue Rooter Jack Howk Portland Homepage

Services: Plumbing services, water heater installation & repair, drain cleaning service 

Website: https://www.ars.com/rescue-rooter-jack-howk-portland

Address: 1650 SE 3rd Ave #203, Portland, OR 97214

Contact Details: +1 503-850-3122

Operating Hours: Open 24 hours

Google Reviews4/5
Yelp2/5
Total reviews2/5
Score consistency3/5
Quality of service 4/5
Labor and materials4/5
Consultation and diagnosis4/5
Response and turnaround times4/5
Warranty 5/5
Reputation5/5
Years of experience5/5
Client satisfaction4/5
Rates 4/5
Availability and scheduling5/5
Customer service4/5

Pros

  • 24/7 service
  • Emergency water heater repair 
  • Repairs all kinds of water heater system 
  • Affordable water heater repair 
  • Certified and licensed plumbers 
  • Offers seasonal special promos
  • Reasonable turnaround times 

Cons

  • Minor inconsistencies in returning to urgent inquiries 

When your water heater starts acting up, you tend to call a plumbing company you can trust. As for the majority of the Portland residents(and sometimes commercial clients), they call Rescue Rooter / Jack Howk Portland, since 56 years ago. 

Their water heater service is reliable and efficient (based on most of their clients) and luckily we found out why. This is because of their certified and licensed plumbers who provide water heater repair and installations for major brands and models.

On top of that, they offer easy payment options for all their services, which we truly appreciate – and you might too. Additionally, they deliver regular maintenance at a very affordable price, so this helps lessen your worry about an immediate repair. 

Another thing we highly appreciate about this company is their fast response to urgent needs. We see their 24/7 operation as a convenient one, especially for those who need an emergency water heater repair at any time of the day.

However, there were a few incidents of them not returning to an urgent inquiry, and honestly speaking, this is kind of a turn-off for us. Good thing, their Quality Assurance section is open for fixing a situation like this, which we think redeems them so it’s quite alright.

On the brighter side, special offers (discounts and coupons) are on the table for their clients to enjoy. Up to $50 to $300 off their selective services is available as of this writing, and we’ve heard there will be more (changes seasonally) so this is truly a plus point on our book. 

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