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Construction, Dining, Education, Healthcare,
Top 6 Travel Agencies in Portland
How We Picked
Experience
Based on the firm’s years in business and industry knowledge.
Capacity
Based on the level and range of resources; network of suppliers; and travel management for individuals, private groups, and corporate trips.
Customer support
Based on the overall customer service, communication, and reliability.
Value for money
Based on the cost per travel package including individual itinerary arrangement.
1. CI Azumano Travel
Services: Full-service travel agency
Website: https://ciazumanotravel.com/
Address: Cascade Building, 518 SW 6th Ave, Portland, OR 97204, United States
Contact Details: 503.294.2000 | 888.509.9114 | [email protected]
Operating Hours: Monday – Friday: 8:30 AM – 4:00 PM
Google Reviews | 4/5 |
Yelp | 3/5 |
Total reviews | 5/5 |
Score consistency | 4/5 |
Experience | 5/5 |
Years in business | 4/5 |
Industry knowledge | 5/5 |
Capacity | 5/5 |
Resources | 5/5 |
Network of suppliers | 4/5 |
Travel management | 5/5 |
Customer support | 4/5 |
Value for money | 4/5 |
Pros
- Wide range of featured destinations
- Comprehensive travel packages
- Has their travel offers classified on their website
- Has a 2-minute travel planner
- Expert and experienced travel agents
- Custom create trips
- Often offers sale
Cons
- Accommodates via phone only
- Minor complaints of not calling back
With a wide range of featured destinations, CI Azumano Travel book reservations and ensure a solid travel experience until clients safely return home. However, that isn’t the only reason we think they’re worth considering.
For example, they’re well-known for consistently creating exceptional travel packages that you will not find anywhere else. They have also classified travel offers (honeymoon travels, cruises, feature destinations, and so on) to save clients time when deciding which experience to choose.
Speaking of saving time, they truly outdid themselves with their 2-minute travel planner. Clients can check what they want on a vacation, and then their expert planner will get started on some travel ideas by contacting them via phone.
While we’re on the subject, we discovered some negative feedback about their phone communication. Clients complained about not getting a response from the agency after providing information about their desired trip.
Now, what we think sets them apart is their travel experts. According to our research, their travel agents have actually visited the destinations they have in store, so if you ask us, they’re quite trustworthy when it comes to planning your trip.
Lastly, their travel agents will assist you if you have a destination in mind that is not covered by their destination service. In other words, they will custom-create the trip that you’ve been dreaming of, which we think is an absolute plus.
2. Unforgettable Honeymoons
Services: Romantic travel
Website: https://www.unforgettablehoneymoons.com/
Address: 2128 SE 11th Ave, Portland, OR 97214, United States
Contact Details: 1 (888) 343-6413
Operating Hours: Monday – Friday: 10: 00 AM – 6:00 PM
Google Reviews | 4/5 |
Yelp | 4/5 |
Total reviews | 5/5 |
Score consistency | 4/5 |
Experience | 5/5 |
Years in business | 5/5 |
Industry knowledge | 5/5 |
Capacity | 4/5 |
Resources | 4/5 |
Network of suppliers | 4/5 |
Travel management | 5/5 |
Customer support | 4/5 |
Value for money | 4/5 |
Pros
- One of the first honeymoon-specific agency on the world wide web
- Over two decades of experience
- Provides a complete tour of their recommended honeymoon destinations on their website
- Effective planning services
- Offers honeymoon special trips
Cons
- Can be often unreachable during the actual trip
- Minor issues with customer support
- Planning services have fees
Unforgettable Honeymoons’ name says it all – they specialize in booking honeymoons for newlyweds or those looking to extend their honeymoon. They’ve actually been covered by the national media, proving that they are truly big in this business.
It’s not surprising given that they’ve been booking romantic vacations for over two decades. In fact, their travel experts have planned over 10,000 honeymoons over the years, leading us to believe that they’ve personally scoured the globe for the best places for romantic travel.
Talking about that, UH can help you with a wide range of featured destinations, and many couples fall in love with it. In fact, and for your convenience, they provide a complete tour of their recommended honeymoon destinations worldwide on their website.
When it comes to trip planning, they have convenient accommodations. Clients can contact them through comprehensive phone consultations (which include one or two planning sessions) and one-on-one planning sessions with one of their experts.
Although some travel agencies won’t charge, sadly, they do. But, looking at their pricing structure, they aren’t too bad at all.
Their most affordable options can cost around $150.00 per couple, while multi-destination honeymoons are around $299.00 per couple.
Now, we believe the positive feedback they’re receiving is due to their consistently high level of service. They’re also very engaging before trips, answering numerous questions from their clients; however, they can be unreachable at times during the actual stays.
3. World Travel Inc
Services: Business, leisure, and group tours
Website: https://www.wtpdx.com/
Address: 7931 NE Halsey St Suite 309, Portland, OR 97213, United States
Contact Details: +1 503-231-1600
Operating Hours: Monday – Friday: 8:30 AM – 5:00 PM
Google Reviews | 4/5 |
Yelp | 5/5 |
Total reviews | 3/5 |
Score consistency | 4/5 |
Experience | 5/5 |
Years in business | 5/5 |
Industry knowledge | 4/5 |
Capacity | 4/5 |
Resources | 5/5 |
Network of suppliers | 4/5 |
Travel management | 4/5 |
Customer support | 4/5 |
Value for money | 4/5 |
Pros
- Over six decades of experience
- Specialized for businesses travelers
- Innovative and affordable travel
- Offer various packages for any type of travel
- Clients work with private travel advisor
- Has an informative website
Cons
- Lack of travel price guide
Whether it’s vacation travel to Africa, Europe, or Hawaii, the World Travel team ensures that their clients get the best value for their travel dollar. Actually, we admire them for their innovative and affordable travel.
We say they care about their clients’ financial well-being too because they offer various packages for any type of travel: travel groups, business, or leisure. This includes any additional services you may require during your trip, such as lodging, rental cars, and so on.
Clients can also expect to work with a private travel advisor who is interested in learning about their travel profile. This means you can be as comfortable as you want even during your flight since they can even accommodate your seating preferences.
Their website is also extremely useful. In our opinion, contacting their online platform is enough to learn about their general accommodations – there are numerous resources available for clients to learn about: travel requirements, forms, health notices, and even a currency converter.
As previously stated, World Travel can provide affordable trips anywhere in the world. However, as much as we’re impressed, the lack of a pricing structure, even for their planning service, is a drawback in our opinion.
Other than that, we haven’t found any negative comments about their overall services, which for us is a good sign. In the end, we believe their personal service remains their competitive advantage, added with a dash of World Travel creativity.
4. People Travel
Services: Full-service travel agency
Website: https://people-travel.business.site/
Address: 707 SW Washington St #1100, Portland, OR 97205, United States
Contact Details: (503) 252-8888
Operating Hours: Monday – Friday: 10:00 AM – 6:00 PM | Saturday: 1:00 – 5:00 PM
Google Reviews | 4/5 |
4/5 | |
Total reviews | 4/5 |
Score consistency | 4/5 |
Experience | 5/5 |
Years in business | 5/5 |
Industry knowledge | 4/5 |
Capacity | 4/5 |
Resources | 4/5 |
Network of suppliers | 5/5 |
Travel management | 5/5 |
Customer support | 5/5 |
Value for money | 4/5 |
Pros
- Over two decades of experience
- Specializes in Asia or Latin America travels
- Affordable yet high-quality travel services
- Includes custom and group tours, cruises, hotel booking, etc.
- Great with communication
Cons
- No mention of package travels
- First-time customers find them hard to reach
People Travel earned a spot on our list, as they also excel in terms of years of experience. This travel agency was founded in 1996 and has been selling travel to various locations around the world ever since.
However, we highly recommend them if you plan to travel around Asia or Latin America, as they specialize in accommodations in those regions. But they can also be relied on for travel to other locations, so we don’t see how they can’t be off your service completely.
They also take pride in providing affordable yet high-quality travel services, which include custom group tours, cruises, hotel booking, and so on. This simply means that they relieve their clients from having to worry about anything other than packing their bags and showing up.
In fact, many reviews reflect how helpful the agency is with anything that may come up before the trip and even on the trip. This totally secures a plus point in our book under client support.
We’ve heard they’re also great at communicating with their customers and keeping them up to date on all aspects of their trip. We understand how unavoidable flight cancellations are, and their clients were impressed with how quickly they responded with solutions.
Although there are still some minor issues with their service, such as first-time customers contacting them, we still consider them to be a very considerable travel agency.
5. Willamette International Travel
Services: Full-service travel agency
Website: https://wittravel.com/
Address: Irving Street Lofts, 1314 NW Irving St #101, Portland, OR 97209, United States
Contact Details: 503.224.0180 | [email protected]
Operating Hours: Monday – Friday 8:30 AM – 5:00 PM
Google Reviews | 3/5 |
Yelp | 4/5 |
Total reviews | 3/5 |
Score consistency | 4/5 |
Experience | 5/5 |
Years in business | 5/5 |
Industry knowledge | 5/5 |
Capacity | 4/5 |
Resources | 4/5 |
Network of suppliers | 4/5 |
Travel management | 4/5 |
Customer support | 4/5 |
Value for money | 4/5 |
Pros
- Over 40 years of experience
- Has dedicated, qualified, and experienced travel agents
- Comprehensive industry knowledge
- Provides travel arrangements in any part of the world
- Deals for nature or sports travel
- Also helps in getting clients their visa
Cons
- Appointments required for in-person meetings
- Small size of travel agents
- No mentions of travel packages
Willamette International Travel knows everything there is to know about travel service. They have extensive knowledge in this industry thanks to their experienced and qualified travel agents, who are ready to serve any customer.
Even though their staff is small (they have four travel agents in total), we find them to be very reliable. In fact, we’ve learned that they’ve all visited all seven continents, including Antarctica, so their knowledge of every destination must be wide-ranging.
Aside from the vast knowledge they’ve amassed, each of them is divine in their own right. What draws us in from their profile is their love of travel (well, there’s no one else we’d want to plan our ideal trips with besides fellow travel enthusiasts).
Willamette obviously provides travel arrangements in any part of the world, so you can connect with them no matter where you want to go. Their service, like that of any other travel agency, includes ticket management and reservation, search for accommodations, car rentals, etc.
Unfortunately, we don’t consider their travel service to be particularly cost-effective because, unlike others, they don’t offer comprehensive travel packages. It’s a good thing they have deals with their partners for those who want to travel for nature or sports.
On the plus side, they can be very helpful with other aspects of traveling. This includes helping you get visas and keep track of all your reservations so that you can be relaxed during your trip, either locally or abroad.
6. Explore More with Liberty
Services: Cruise, Plane Tickets, Accommodations, and more.
Website: https://www.exploremorewithliberty.com/
Address: Portland, Oregon
Contact Details: 503-850-8293 | [email protected]
Operating Hours: Monday, Tuesday, Thursday, and Friday: 10:00 -17:00 | Weekend: 10:00 16:00
Google Reviews | 5/5 |
Yelp | 5/5 |
Total reviews | 5/5 |
Score consistency | 5/5 |
Experience | 4/5 |
Years in business | 4/5 |
Industry knowledge | 5/5 |
Capacity | 5/5 |
Resources | 5/5 |
Network of suppliers | 5/5 |
Travel management | 5/5 |
Customer support | 5/5 |
Value for money | 4.5/5 |
Pros
- Personalized and Unique Experiences
- Private Consultations
- Comprehensive Services
Cons
- Limited Company Information
Explore More with Liberty is a travel agency that stands out for its dedication to crafting dream vacations and personalized travel experiences for its clients.
What we like about them is the agency’s commitment to offering once-in-a-lifetime experiences sets it apart. Liberty’s passion for travel and extensive knowledge of various destinations enable her to curate trips that are tailored to each client’s preferences and desires.
Apart from this, they are one of the few agencies that allows clients to have one-on-one conversations with Liberty, discussing their travel plans, preferences, and expectations. This personalized approach enhances the overall travel planning process.
With them, from cruises and plane tickets to accommodations and complete vacation packages, they can make it happen. The agency’s collaboration with other companies to secure the best deals is a valuable asset for clients looking to make the most of their budgets.
Their website offers limited details about the agency’s background, team, and operational aspects. More information about the agency’s team members, affiliations, and industry partnerships could enhance its credibility.