Categories > Internet/Tech
Top 5 Data Recovery Services in Portland
How We Picked Where to Recover Data in Portland
Expertise
Losing your data is difficult enough, and it’s important to put your device in the trust of someone you know has enough experience to perform the task successfully.
Customer Service
You may have specific questions or requests for your device, so we made sure to choose those who are friendly and helpful to their customers.
Timeliness
Turnaround time may vary with each case, but it’s paramount that they are able to retrieve your data in the promised timeframe.
Cost
The prices for data recovery services will vary based on complexity, but we still want you to get the best value for money for the services provided.
1. File Savers Data Recovery
Services: Hard drive recovery (SSD, internal and external), flash drive recovery, camera card recovery, phone data recovery, RAID recovery
Website: https://www.filesaversdatarecovery.com/locations/oregon/data-recovery-in-portland-or.html
Address: 650 NE Holladay St Suite 1600, Portland, OR 97232
Contact Details: +1 503-926-6098
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM
Google reviews | 5/5 |
Yelp | 4/5 |
Total reviews | 4/5 |
Score consistency | 4/5 |
Expertise | 5/5 |
Years of experience | 5/5 |
Success rate | 5/5 |
Customer service | 5/5 |
Timeliness | 5/5 |
Cost | 3/5 |
Pros
- Gives free diagnoses
- Has emergency and rush services
- BBB accredited
- Sends constant updates
Cons
- Minor reports of being overpriced
File Savers Data Recovery has over 150 locations nationwide, so if you’re in need of data recovery services even when you’re outside Portland, they’ve got you covered.
Availing of their services is convenient, and you can call them for a cost estimate without having to visit them in person.
They offer free diagnosis of your device to locate the cause of failure and assess damages. After this, you’ll get an email of their findings with the final price.
Their usual turnaround time is 7–14 days, but you can avail of their emergency and rush services if you need your data recovered urgently. This will come at an extra cost, of course.
Customers have been overall satisfied with their services, and their engineers are available to answer your questions and send you updates about the progress of your device.
However, they do lean towards the more expensive side, even for the least-complicated services with minor hardware damage. They do have a good success rate, and that’s a part of what you’ll be paying for.
This is where some complaints of them being overpriced come in. A few customers complained that their rates were unreasonably higher than other services, with some services being priced over $3,000!
Hence, we encourage you to take advantage of their quick quote services to see if they’re within your budget. Should you take their free diagnosis, do know that you aren’t obligated to avail of their services afterward.
2. SALVAGEDATA Recovery Services
Services: Hard drive recovery (SSD, internal and external), Mac and PC data recovery, flash drive recovery, SD card recovery, phone data recovery, RAID recovery
Website: https://www.salvagedata.com/
Address: 221 SW Alder St, Portland, OR 97204
Contact Details: +1 971-280-8734
Business Hours: Monday – Friday: 8:00 AM – 6:00 PM, Saturday: 10:00 AM – 5:00 PM
Google reviews | 5/5 |
Yelp | 5/5 |
Total reviews | 3/5 |
Score consistency | 5/5 |
Expertise | 5/5 |
Years of experience | 5/5 |
Success rate | 5/5 |
Customer service | 5/5 |
Timeliness | 5/5 |
Cost | 5/5 |
Pros
- ISO-certified
- Gives free evaluations
- Can work fast
- Has online pricing guide
- Won’t charge for unrecovered data
Cons
- Final price can change after service is done
- Portland location is only a FedEx drop-box
SALVAGEDATA Recovery Services has a great track record among customers, and this is mostly because of their fast service and their 24/7 emergency services for HDDs.
What we like most about them is their ISO-certified cleanrooms, which ensure that the proper methods are always used in recovering data from your device. This also gives customers an extra guarantee for the safety of their devices.
They give free evaluations for their services, but the quoted price won’t be your final price. In fact, we’ve discovered that the final amount you’ll be paying can change depending on the amount of recovered data.
You can browse their online pricing guide on their website, and their prices are based on the complexity of a case. Their prices range from $300–$1,900 and you can gauge which one yours will fall under based on the listed symptoms.
They also work on all kinds of devices, from HDDs to desktops, laptops, SD cards, and even older storage devices like tapes and floppy disks!
However, their Portland location is merely a FedEx dropbox and not an actual service location. To go to their physical office, you’d have to go all the way to Richland in Washington.
That doesn’t mean their services are inconvenient, as you can generate a shipping label from their website, and their customer service is helpful. But if you’d prefer to have a physical location to visit, then you may want to look elsewhere.
3. Revenant Data
Services: Hard drive recovery (SSD, internal and external), RAID recovery
Website: https://www.salvagedata.com/
Address: 6950 SW Hampton St Suite 215, Tigard, OR 97223
Contact Details: +1 503-447-3200
Business Hours: Monday – Friday: 10:00 AM – 5:00 PM
Google reviews | 5/5 |
Yelp | 5/5 |
Total reviews | 4/5 |
Score consistency | 5/5 |
Expertise | 5/5 |
Years of experience | 5/5 |
Success rate | 5/5 |
Customer service | 5/5 |
Timeliness | 5/5 |
Cost | 3/5 |
Pros
- ISO-certified
- Won’t charge for unrecovered data
- Has virtual constellations
- Fast services
- Has online pricing guide
Cons
- Expensive
- Has a minimum charge of $1,500
- Requires a $100 nonrefundable fee to start a case
Revenant Data prides itself as Portland’s only local data recovery lab, and that’s because their labs and cleanrooms are local to the area! Not only that, their facilities are ISO-certified.
Even if they’re just in the area, you don’t have to make a personal visit to avail of their services. You can call their 24/7 incident response hotline or set up a virtual consultation to discuss the services you require.
Their customers are impressed by their turnaround time, and they’re able to meet their promised deadlines. If you need your data recovered faster, you can opt for their rush services, which will cost you $299.
However, they don’t come cheap. They have a minimum charge of $1,500 for any case they take on, and that’s not counting the $100 nonrefundable diagnostic fee, which other businesses offer for free.
Because you’ve already paid a diagnostic fee, you may be more inclined to continue with their services even if it may be out of your budget. We encourage you to check their tier pricing online and gauge which one you’ll need.
As we’ve mentioned, they have a minimum charge of $1,500, and they only go upward from there. If you’ve only got a small device like a flash drive or an SD card, we recommend that you go elsewhere to save yourself some money.
4. Computer Lift
Services: Hard drive recovery (SSD, internal and external), RAID recovery, NAS recovery, SD cards, IT services
Website: https://www.computerlift.com/
Address: 866 N Columbia Blvd A-20, Portland, OR 97217
Contact Details: +1 503-312-0512
Business Hours: Monday – Friday: 9:00 AM – 6:00 PM
Google reviews | 5/5 |
Yelp | 5/5 |
Total reviews | 5/5 |
Score consistency | 5/5 |
Expertise | 5/5 |
Years of experience | 5/5 |
Success rate | 5/5 |
Customer service | 5/5 |
Timeliness | 5/5 |
Cost | 5/5 |
Pros
- BBB accredited
- Charges by the hour
- Affordable
- Good customer service
- Wide range of services
Cons
- Not ISO-certified
- Doesn’t specialize in data recovery
Computer Lift offers multiple IT and computer services. Other than data recovery, they also offer virus removal, cybersecurity services, and laptop/computer repair and setup.
They’re a great pick if you require different services other than just data recovery, as this will save you multiple trips to different businesses and save you some money too.
The best thing about them is their rates. Regardless of which service you’ll get, they charge $160 by the hour, with a minimum of 30 minutes for remote support and an hour for on-site.
Customers appreciate their great customer service, especially with how thorough their technicians explain the problem and how they will go about solving it.
However, Computer Lift doesn’t specialize in data recovery services unlike other businesses, so we urge you to call them and ask if they can provide the services you need.
Their labs and cleanrooms also aren’t ISO-certified, but from our research, it seems that they take good care of their cleanrooms and only properly trained technicians work on hardware.
We are confident in recommending them to you because of their excellent customer service and great rates, but it’s important that you speak to them first and discuss the nature of your problem.
5. Computer Chimps
Services: Data recovery and migration, computer repair, virus removal, data recovery and migration, Wi-Fi and network troubleshooting
Website: https://www.computerchimps.com/
Address: 4660 Northeast Belknap Court, Ste 101, Hillsboro, OR 97124 (business address only)
Contact Details: +1 503-789-5080
Business Hours: Monday – Friday: 10:00 AM – 7:00 PM, Saturday: 10:00 AM – 5:00 PM
Google reviews | 5/5 |
Yelp | 5/5 |
Total reviews | 5/5 |
Score consistency | 5/5 |
Expertise | 4/5 |
Years of experience | 5/5 |
Success rate | 3/5 |
Customer service | 5/5 |
Timeliness | 5/5 |
Cost | 5/5 |
Pros
- Offers for new clients
- Wide range of services
- Time-based labor fee
- Offers free consultations
- Fair quotes
Cons
- Not ISO-certified
- Doesn’t specialize in data recovery
- No physical location
Computer Chimps is another business that offers more than just data recovery services. They don’t work with just data issues but can also repair and set up new computers.
This is advantageous if you’re in need of additional repairs if other parts of your laptop or your PC were also damaged.
That said, they don’t specialize in data recovery, and they may be unable to work on certain cases. Thus, we encourage you to take advantage of their free consultation for them to be able to assess your device.
They’re a great option if you’re looking for affordable data recovery services, because not only do they offer discounts for first-time customers, but they have a time-based labor fee.
New customers will pay $80 for the first hour and $20 for each additional fifteen minutes, whereas regular customers will pay $100 for the first hour and $25 for the fifteen-minute increments.
They don’t have a physical location, as their address is only for business and mailing purposes. This means we can’t assure you of the quality and cleanliness of their cleanrooms, despite great feedback from their past customers.
If this is something that’s important to you, we encourage you to look at other options on this list that are ISO-certified. However, we do still think they’re worth a call, even if it’s just for their free consultation.