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Top 5 Refrigerator Repair Services in Portland

Top 5 Refrigerator Repair Services in Portland

How we picked

Range of services

We picked companies that can service a wide range of refrigerator brands. Plus points if they have the skills to successfully repair other appliance types.

Reputation

We have looked at each company’s credentials, awards, and years in the industry and picked those that have glowing qualities.

Expertise

We love companies with technicians who impart knowledge to customers and perform efficient repairs.

Customer service

We gauged each company’s responsiveness and helpfulness based on previous customer experience.

1. Appliance Guys Inc.

Appliance Guys Inc. Homepage

Services: Appliance repair, furnace/AC/fireplace repair

Website: https://www.applianceguysinc.com/

Contact Details: (503) 531-8853 | [email protected]

Operating Hours: Monday – Friday: 8:30 AM – 4:30 PM

Google Reviews4.8/5
Yelp4.5/5
Total reviews5/5
Score consistency4/5
Range of services5/5
Reputation4.3/5
Team credentials 4/5
Acknowledgments4/5
Years in the business 5/5
Expertise4/5
Knowledge4/5
Turnaround4/5
Customer service4/5
Responsiveness4/5
Helpfulness4/5

Pros

  • Team with all-around appliance repair skills
  • Base rates available online
  • Offers guarantees for parts and labor
  • After-hours services available

Cons

  • Might get too busy at times
  • Quotes may get costly

Households with more than a broken refrigerator can count on Appliance Guys Inc. for all-around repairs.

The company has been handling appliances from refrigerators to ovens to washers since 1997. The long experience made them confident with their repairs, evident in the shop’s 90-day and 60-day guarantees for parts and services, respectively.

We love that Appliance Guys also itemized their base prices for service calls and labor on their website, making it easier for first-time clients to determine if they can afford to hire the company.

That said, the company’s rates can become costly if your refrigerator has multiple, complex problems. Thankfully, the technicians will make up for it by being honest and efficient with their work.

Be wary of rare bad eggs who will charge more than necessary, though. We recommend researching a bit about refrigerator repairs and calling the management’s attention if you sense something is off.

Note also that Appliance Guys tend to be busy, as they allow service calls. If you want to go with them for your repair needs, pack a lot of patience, as they are often fully booked.

2. Mr. Appliance of Portland

Mr. Appliance of Portland Homepage

Services: Residential appliance repair, light commercial appliance services

Website: https://www.mrappliance.com/portland/

Contact Details: (503) 877-1349

Operating Hours: Monday – Friday: 8:00 AM – 5:15 PM

Google Reviews4.9/5
Yelp4/5
Total reviews3/5
Score consistency4/5
Range of services5/5
Reputation4.3/5
Team credentials 5/5
Acknowledgments4/5
Years in the business 5/5
Expertise4.5/5
Knowledge5/5
Turnaround4/5
Customer service4.75/5
Responsiveness4.5/5
Helpfulness5/5

Pros

  • Highly skilled to repair a wide range of refrigerator brands
  • On-time and polite technicians
  • Convenient online appointment form
  • No surprise charges

Cons

  • Services might become costly
  • Possible scheduling glitches

Mr. Appliance of Portland is one of the few repair companies that utilize its website to its full advantage. We love it, as it helps the shop market itself more effectively while providing convenience to its clients.

Our favorite is the straightforward, easy-to-fill-out online scheduler on their website. You need only to select a service, date, and time window to book an appointment, and the company will take care of the rest.

You can also take advantage of their online chat feature if you want a quick response to your queries.

The team’s refrigerator repair skills are impressive, too. They service a wide range of brands, including popular ones like GE, Whirlpool, and Frigidaire.

Note that the company charges a flat rate for their services. That said, we would have appreciated it more had they included an actual price table on their website, so clients can determine whether the fee is reasonable or not.

The respite you can get is that the team provides upfront pricing and will tell you how much you’d pay before they do any fixes. This spares you the guesswork, which we think is important when dealing with this kind of service.

3. Gary’s Appliance Inc.

Gary’s Appliance Inc. Homepage

Services: Appliance repair and installation, washer and dryer restoration

Website: https://garysappliancetigard.com/

Address: 1247 SW Hall Blvd, Apt #12, Tigard, OR 97223

Contact Details: (503) 244-0707

Operating Hours: Monday – Friday: 7:00 AM – 4:00 PM, Saturday: 9:00 AM – 4:00 PM

Google Reviews4.8/5
Yelp4/5
Total reviews4/5
Score consistency3/5
Range of services4/5
Reputation4/5
Team credentials 4/5
Acknowledgments3/5
Years in the business 5/5
Expertise4.5/5
Knowledge5/5
Turnaround4/5
Customer service4/5
Responsiveness4/5
Helpfulness4/5

Pros

  • Impressive 50 years of repair experience
  • Highly skilled and efficient technicians
  • Provides detailed pricing before starting the repair
  • Usually responsive

Cons

  • Far from downtown
  • Services can be pricey

If you consider long years in the business as a deciding factor for hiring a repair company, Gary’s Appliance Inc. is a viable candidate.

The company has been around serving Portland and nearby areas since 1972. With around 50 years of repair experience, it’s safe to say that its technicians are well-equipped to handle your refrigerator woes.

Aside from refrigerators, you can entrust your oven and gas appliances to Gary’s. Although diverse, we find their services a bit fewer than other companies, so we recommend shopping around if you want a wider range of options.

Customers told us that Gary’s technicians are quick, efficient, and get the job done most of the time. However, note that the service call and diagnosis alone can cost up to a hundred dollars.

If you live farther from Tigard, the technician’s travel fees can add to the overall service cost. That said, we recommend looking for a nearer repair shop to reduce your fees.

Gary’s Appliances Inc. is upfront with its pricing, but know that you need to be assertive during the initial phone call to ensure that you’re getting the exact information about fees.

We recommend equipping yourself with knowledge such as your fridge’s brand and a list of its problems. Then, be sure to ask the service desk about these things first before deciding to book them for a service call.

4. HVAC and Appliance Repair Guys

HVAC and Appliance Repair Guys Homepage

Services: Appliance repair

Website: https://hvacandapplianceguys.com/

Address: 4582 Hastings Place, Lake Oswego, Portland, OR 97035

Contact Details: (503) 512-5900 | [email protected]

Operating Hours: Monday – Friday: Open 24 hours, Saturday – Sunday: 8:00 AM – 9:00 PM

Google Reviews5/5
Yelp5/5
Total reviews4/5
Score consistency5/5
Range of services4/5
Reputation4.3/5
Team credentials 4/5
Acknowledgments5/5
Years in the business 5/5
Expertise5/5
Knowledge5/5
Turnaround5/5
Customer service5/5
Responsiveness5/5
Helpfulness5/5

Pros

  • Operational seven days a week
  • Going strong for over 20 years
  • Usually responsive service desk
  • Knowledgeable and polite technicians

Cons

  • No at-a-glance list of rates online
  • Contact form too general

For those who want to support family-owned businesses, HVAC and Appliance Repair Guys is a company that won’t disappoint.

The repair shop has been in the business since 1999, which can explain why they’re confident in their skills. They further show off their capability by offering same-day services.

We love that the company is open 24 hours during weekdays, as it means they’re available for emergency services. The best thing is that you can save a few bucks, as the team will not charge an additional fee for emergencies.

The company claims that they charge reasonable prices, but we find it inconvenient that they don’t support this with an apparent pricing table online. Even base rates would have been helpful, especially if first-time clients are looking them up.

Their contact form can also use a little upgrade, as we find it a little too general. Following that, we recommend you to call them instead for clearer communication.

5. Appliance City

Appliance City Homepage

Services: Appliance sales, installation, and repair

Website: https://www.appliancecity.info/

Address: 4046 NE Cully Blvd, Portland, Oregon 97213

Contact Details: (503) 281-5296

Operating Hours: Monday – Friday: 8:30 AM – 5:00 PM, Saturday – Sunday: 9:00 AM – 4:00 PM

Google Reviews4.7/5
Yelp4.5/5
Total reviews4/5
Score consistency4/5
Range of services4/5
Reputation4.3/5
Team credentials 4/5
Acknowledgments5/5
Years in the business 5/5
Expertise4.5/5
Knowledge5/5
Turnaround4/5
Customer service4.5/5
Responsiveness4/5
Helpfulness5/5

Pros

  • Open daily
  • Quick and efficient technicians
  • Knowledgeable warehouse staff
  • Competitive service rates

Cons

  • Possible appointment mix-ups and delays

Appliance City is a seller of new and used appliances first and an appliance repair center second. Nonetheless, we picked the shop for its experience and expertise.

The family-owned business has been serving Rip City for about 60 years now, beginning as a small-scale sales shop and later expanding to offer appliance repairs.

We don’t doubt the company’s technicians, too. After all, they can recondition used appliances and take them out for sale.

We think if they can do the resale confidently, they can also apply the same confidence to their repairs. Thankfully, previous customers we’ve talked to can attest to this.

We love that you can also buy replacement parts from their expansive warehouse. If you’re trying to attempt the DIY route, buying from them will be worth it, as they have one of the most reasonable prices in town.

Expect that booking repairs can be challenging at times, though. After all, Appliance City is a busy place, and the service desk might be overwhelmed juggling between house calls and appliance orders.

FAQs about Refrigerator Repairs in Portland

Repair TypeEstimate Cost
Repair: refrigerant leak$200 – $300
Replacement: refrigerator compressor$200 – $450
Replacement: control board$80 – $800
Replacement: thermostat$100 – $440
Replacement: coils$100 – $440
Replacement: door seal$50 – $440
Replacement: drip pan$50 – $220
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