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How We Picked Custom Closets Installers in Portland
You want a contractor that has a good track record of successfully finishing tasks and meeting customers demands. We chose contractors that show up to do the task and finish it.
Longer experience and training help improve the contractors’ skills and professionalism. We chose contractors that have been in the business for a good amount of time.
You may need some assistance in designing the perfect closet for you, and customer service can give you a much easier time by guiding and helping you through the whole process.
Saving is paramount, but it’s important to get good quality work for every dollar spent. We chose the contractors that offer fair rates for the work that they do.
You want contractors who can give you quotes in a timely manner for you to choose the best contractor within your budget. This is based on how quickly and frequently the contractors give quotes.
1. Portland Closet Company
Spaces Made: Custom closets, offices, wall beds, garages, pantries, laundry rooms, entertainment units, craft rooms
Address: 1120 NW 14th Ave, Portland, OR 97209
Contact Details: +1 503-563-2433
Business Hours: Monday – Friday: 8:30 AM – 5:00 PM
Portland Closet Company has been family-owned since 1985, and other than closets, they also design and make offices, wall beds, garages, pantries, and entertainment rooms.
What we like most about them is how easy it is to start brainstorming ideas for your custom closet on their site. They’ve got an online closet gallery you can browse with all the different materials, styles, and hardware you can choose from.
You can also avail of their free design consultation, which can be done online or on-site in their showroom.
Their designers have a great record among their customers, and they’re able to take their client’s vision for their closet and transform it into reality regardless of the kind of space the client has.
They don’t have a minimum job size requirement, but jobs under $500 will have a minimum job fee. However, it’s rare for the cost of a whole custom closet to fall under $500, so this isn’t too much of a worry.
There were also some minor reports of mistakes made during installation, but Portland Closet Company was quick to address these and fix whatever mistake they had made.
But if you notice a mistake or spot that needs adjustment after they’ve finished with their job, they have a limited lifetime guarantee you can use. Just be sure to read the fine print to find out what falls under it.
2. Portland Custom Closets
Spaces Made: Custom closets, offices, garages, home offices, pantries, entertainment centers, shelving
Address: Portland, OR 97217
Contact Details: +1 503-659-0244
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM
It’s possible to get your custom closet without going over your budget, and that’s exactly what Portland Custom Closets will do for you. They’ll work within your budget to get you the closet of your dreams.
They have a wide service area from Portland, Clackamas, Tualatin, all the way until Vancouver in Washington.
You can call them to ask for a free consultation that will be conducted in your own home. This way, they can evaluate the space and set realistic expectations for how your custom closet will turn out.
They can work with any kind of space, regardless of the area size or whether your house is newly built or a few years old. This is especially important if you’re a renter because your options will be more limited than homeowners.
Their designers are highly collaborative during the project and will consult you along the way. If there are modifications or additional requests you may have, you can directly tell the designers about them.
The huge drawback to their services is that they don’t have a physical location, which can be helpful to some clients who prefer to see scale models in person.
There were also a few clients who complained of delayed responses. Upon our research, however, we found out that this was because of the number of projects they had at the moment.
Hence, if you plan to hire them, we suggest you ask them how busy they are and request a realistic timeframe as to when your project can be finished.
3. California Closets
Spaces Made: Custom closets, garages, living areas, shelving, workspaces, pantries
Address: 1235 W Burnside St, Portland, OR 97209
Contact Details: +1 503-420-7283
Business Hours: Monday – Sunday: 10:00 AM – 6:00 PM
California Closets has multiple locations nationwide, Portland being one of them. The advantage of working with a large chain like them is that they’ll always have a designer available to entertain you.
We admire how straightforward their process is, which begins with a free consultation that you can have either virtually or in your home. After that, they’ll provide you with a 3D design for you to visualize the final outcome better.
You can also look over your possible expenses on their website, which has four different levels based on the complexity and kind of materials to be used.
They offer financing options should you need them, but it’s still good to have a ballpark estimate before you decide to hire them to make your custom closet.
They do tend to be a bit more expensive than other contractors, and while some found the prices to be reasonable, others complained about how the prices didn’t match the quality of the final work.
This has led to customers being unsatisfied once the work was done, and despite California Closets offering a limited lifetime guarantee, they will still ask you to pay to fix any of their mistakes or miscalculations done on your custom closet.
As a safety measure, we recommend that you be present during the whole installation process to ensure everything meets your expectations. Luckily, they’re flexible about scheduling, so this shouldn’t be a problem.
4. Closets To Go
Spaces Made: Custom closets, wall beds, closet organizers, wine racks, pantries
Address: 9540 SW Tigard St, Tigard, OR
Contact Details: +1 888-312-7424
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM
Closets To Go is your pick if you prefer the convenience of designing your own custom closet from your own computer. You can order everything you need for your closet on their website and simply wait for it to arrive.
That doesn’t mean you’ll be completely left alone throughout the process. Their designers are available to assist you should you need them to help you in designing your custom closet.
Their business setup means that they will be cheaper than most services, but it does mean extra effort from you. You’ll have to assemble the closet yourself, although they will be sending an instruction manual.
If you’re someone who enjoys DIY projects, all of this may be a breeze for you, but if you would prefer to have your closets installed for you, it’s best to look at other options.
There were also some reports on the supplies for the custom closet arriving damaged during shipping, and while Closets To Go will send new parts to replace the damaged ones, customers complained that their customer service can be slow.
Others also complained about them being hard to reach and their office staff sometimes difficult to work with, so if you do plan to purchase your custom closet from them, it will be best to stick to a mostly online transaction.
5. Closet Factory
Spaces Made: Custom closets, offices, garages, entertainment centers, wall units
Address: 19824 SW Teton Ave, Tualatin, OR 97062
Contact Details: +1 800-838-7995
Business Hours: Monday – Friday: 8:00 AM – 5:00 PM, Saturday: 10:00 AM – 4:00 PM
Closet Factory works on everything from closets to home offices, laundry rooms, entertainment centers, and wall units, but it doesn’t come at a surprise that they specialize in custom closets.
We like how they have an extensive gallery of their completed projects on their website, which is great if you’re looking for inspiration on how you want your custom closet to be.
Additionally, you can also view their latest closet brochure online. If you’re interested in hiring them, you can schedule a free consultation with them that can be done either online or in person.
All their services come with a lifetime warranty, which is an advantage because custom closets tend to be permanent fixtures in your home.
However, there have been instances when they failed to meet the clients’ expectations, with one noting that they’ve had their closet redone several times but still ended up unsatisfied.
If it’s any consolation, Closet Factory gave them a refund for failing to meet the client’s expectations.
There were also some reports of a slow turnaround time, which was far from the promised date the client was given. This may be due to lots of ongoing projects, but we can’t say for sure.
Lastly, they lean towards the more expensive side, and while most of their customers considered it worth their money, this is still an important consideration to make if you’re working with a strict budget.